Can I Expect?
You should expect USCIS staff to be:
• Professional.
• Courteous.
• Knowledgeable.
You should expect the naturalization process to be:
• Fair.
• Consistent.
• Timely.
You should expect information on the naturalization process and on the status of your application to be:
• Accurate.
• Readily available.
USCIS also expects certain things from you. You should:
• Treat USCIS employees with courtesy.
• Read A Guide to Naturalization.
• Read and follow the instructions on your application.
• be prepared at each step of the process.