Meekness
You don’t need to diffuse the fire if there no coal left for you to add to the fuel. Meekness is quietness, timid or humility. Everything has its place and sometimes it’s best to swallow your pride. Remember, people only care if it benefits or affects them. Meekness can come across as shy (you wouldn’t want that do you?) You must stay true to yourself with an attitude to help others. Remember, see them as an individual not as a group. If the product isn’t right for them then this is the time to say it. Honesty is key.