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13. Key challenges/unfulfilled promises
Type: Subjective
While commitments are easy to state, there always remains a gap between what was promised & the actual achievement. This review question is to thus reflect on what were the key challenges faced by both the organization & the employee to fulfill their commitments to each other.
Review Methods
During the review, the employee & manager should independently assess the key challenges not overcome & the commitments that were left unmet and the root causes for the same.
Once done, an open discussion should ensue to identify ways to overcome such challenges in the future to be able to better live up to the promised commitments.
Is this a popular practice?
Yes, but seldom are the learnings from this review question taken forward in a structured manner for better outcomes in the future.
Keep in mind
Typically this review question has a sensitive aspect and may roll down to a blame game. So, it’s very important to focus on what can be learnt from the past to minimize chances of recurrence in the future.