31 Days to a Better Business in 2014 by Marey Hoeppner - HTML preview

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The Morning Routine

I head to the kitchen and perform my morning kitchen duty ritual. Members wander in around me, hovering over the Keurig machine, waiting for their steaming cup of energy. We make small talk about big things – new hire decisions, potential clients, funding opportunities. But also the real stuff

– how their holiday was, their kids’ sports teams, what they’re doing this weekend. Every day I learn something new and genuine and interesting about the people who work around me.

I don’t work for them, but I do. The people in our space are our livelihood. Their skills, creativity, and diversity bring a rich array of flavor to our vanilla glass and concrete walls.

Back out front, a new member arrives for her first day of work in the bullpen, our shared desk space.

I give her the basics; a fob to have 24/7 access to the building, instructions on how to print, how to use the portal to book conference rooms, how to use the coffee machine. She settles down at a desk and my phone rings. Two more members are downstairs at the loading dock, ready to move in.

I grab a cart and make my way down with the help of our elevator attendant (yep, our building’s the only one in the city that still has them – classy, right?) to greet our new members. We pile on Tupperware containers, file cabinets, and other random belongings then head back to their office. As the lights go on they look around in admiration, and I can’t help but notice the twinkle of excitement in their eyes as they take in the full experience and realization that this is their space.

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