Lessons for Life
9. What gets paid gets done.
If you want something done, tie an employee’s compensation to it. Then you’ll never have to debate or discuss it again.
Task: Determine what customers value most. Then determine what drives productivity and profitability to create that value. Once you know these goals, tie employees’ compensation to achieving these goals. Every employee in the entire company should have their compensation tied to quantitative and qualitative goals. Every quarter or, at a minimum, biannually, there should be a review of these goals. It doesn’t need to be long or complicated. It just needs to be of value to the customer, to productivity, and to profitability.