This is all good and well – and being able to motivate and inspire your team will get you a long way. But what happens when things go wrong? What happens when it turns out that you don’t have enough clients and you’re going to have to make cutbacks? This is when things get tough, and this is when even your biggest detractors are going to start looking to you for some answers and guidance.

How do you deal with a crisis as a good leader and what is the key to making sure that you come out of any situation relatively unscathed?