What do your clients say about the very first time they met you, spoke with you on the phone, or walked into your business? What was their first impression of you and your business? Many times, your first impression will determine whether or not the person will do business with you. Not only is your first impression important, but your last impression is crucial. Basically, what is the last thing, your client remembers about you or your business when they walk away? In this book, John Di...
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