CUSTOMER MANAGEMENT
eSupport
eSupport sites let users access to a wide range of information from various topics online. You can answer customer inquiries by joining eSupport forums or simply create your own eSupport site that offers customer support solutions.
Desk
Offering branded self-service experience, Desk.com makes you open and available for your customers when they need you the most.
This tool lets you easily set up and customize FAQs, contact forms, and support center in just a few minutes. It's an all-in-one customer support app that your agents can fully utilize to answer customer queries at the soonest possible time.
Tools to Implement
It's the phase that will determine the outcome of your daily team planning and deliberation. The implementation stage shapes the project into its actual and tangible form, or visible for that matter. And what's more important than making a concept come alive is maintaining the momentum in carrying it out.
The following tools greatly aide you in leveraging your team's time during the implementation phase by using a list of software and websites that automate processes. It speeds up the process while providing cost-effective resources in improving results.