The Brilliant Basics to Exceptional Restaurant Service by Ehab Rashwan - HTML preview

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The Brilliant Basics to Exceptional Service

www.restaurant-data.com -AFineDiningServiceGuide

 

00002.jpg00004.jpgWipes the bottom part of the bottle to avoid drips.

 

00004.jpgPours wine for the guest/host who has chosen the wine to taste.

OPENING OF RED WINE BOTTLE
For red wine, sommelier/wine waiter stands next to the host, holds the red wine basket/red wine holder, while keeping it on the table, with the left hand and starts to open the bottle.

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Uses the knife in the corkscrew set to cut the foil capsule neatly around the neck, under the lip of the bottle -removes the foil capsule & puts it in his pocket.

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Inserts the screw into the centre of the cork and twists it in a clockwise direction carefully, until the screw is 3/4 inserted in the cork.

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Places the lever on the lid of the bottle, holds it tightly with the left hand and pulls upwards

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With the right hand firmly and slowly to make sure that the cork does not bend.

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(Note: For long type corks, e.g. Burgundy, pull the cork 1/2 way and twist again the screw and pull up the cork completely).

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Once the cork is pulled 3/4 out of the bottle, uses right hand fingers,

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Holding the bottle in the left hand, to remove the cork, ensuring there is no “pop” sound.

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Unscrews the cork from the corkscrew

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Ensures that no particles fall in the wine

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Sommelier/wine waiter pours the red wine for the guest/ host who has chosen the wine to taste.

OPENING OF CHAMPAGNE BOTTLE
Sommelier/wine waiter stands next to the wine stand, facing the
Guests and proceeds to open the bottle as follows:

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Removes the bottle from the bucket

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Approaches the host from the right

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Takes a folded wine cloth in the palm of his left hand

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Places the base of the bottle in the wine cloth

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Holds the bottleneck with the right hand, label-facing guests and presents the bottle to the host.

Upon hosts approval,

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Holds the bottle of champagne firmly in the left hand removes the lead cap with the right fingers and puts the cap in the waistcoat pocket.

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Opens the champagne (muzzle) by putting the left hands thumb firmly on the top of the cork and twists the bottom of the bottle.

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Allows the cork to go out smoothly without a “pop” sound puts the cork in the waistcoat pocket and tilts the bottleneck away from the guests table.

TASTING & POURING OF WINE
Sommelier/wine waiter offers the host to taste the wine after opening of the wine bottle, with a smile and eye contact, as per the following steps:

00004.jpgHolds the bottle in the right hand, label facing the guests

 

00004.jpgKeeps the thumb around one side and fingers around the other