Waiter, once set of cutlery is adjusted, retires from the table with a courtesy bow, pleasant smile and eye contact, and wishes guests a pleasant meal experience by saying: “Mr/s (name of guest), enjoy your (meal period)”
CLEARING TABLESWaiter observes guests during meal period, approaches the guests table with a smile and ensures guests have finished their meal before clearing.
Waiter checks guests satisfaction with a smile and pleasant eye contact by saying: “Mr/s (name of guest), how did you enjoy your (name of dish)?”
Waiter makes intention known and clears (childrens plate first, if any) then womans plate with the right hand, from the right hand side by saying: “Mr/s (name of guest), May I clear your plate, please?”
Waiter transfers soiled plate from right hand to left hand by placing first and second fingers under the plate, thumb on near edge of plate to balance, and third and fourth fingers protrude outside the top of the plate „to receive another plate.
Waiter places used fork well protected by the thumb, prongs upwards and the knife put at the right angle under the bridge of the fork.
Waiter removes second soiled plate.
Waiter places and balances second plate on the thumb, third and fourth fingers and base of hand.
Waiter uses knife or fork of the second plate to drop any leftover food into first plate, discreetly away from guests view then transfers the knife and the fork to the first plate, placing them along with original knife and fork (Main Restaurant). Plates are cleared without transferring of leftover from one plate to another (à la carte restaurant).
Waiter precedes the same very to clear other soiled plates.
Waiter thanks the guests and retires from the table with a courtesy bow and pleasant smile and eye contact by saying: “Mr/s (name of guest), Thank you very much”. Waiter withdraws from guests with a courtesy bow and a smile and carries the soiled plates to the side station.