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Aging in Place: Liberty Through Technology

by Katie Wright, MyFastPC.com

Published by MyFastPC.com

2600 Executive Parkway Suite 500, Lehi, Utah 84043

1-800-267-3694

www.myfastpc.com

© 2018 MyFastPC.com

Al rights reserved. No portion of this book may be reproduced in any form without permission from the publisher, except as permitted by U.S. copyright law. For permissions contact:

support@myfastpc.com

This book and the content provided herein are simply for educational purposes and do not take the place of legal advice from your attorney. Every effort has been made to ensure that the content provided in this book is accurate and helpful for our readers at publishing time. No liability is assumed for losses or damages due to the information provided. You are responsible for your own choices, actions, and results.

Al product names, logos, and brands are property of their respective owners. Al company, product and service names used in this book are for identification purposes only. Use of these names,

logos, and brands does not imply endorsement.

Cover photography: Photo by rawpixel on Unsplash.com Second Edition: June 2018

Table of Contents

Introduction ................................................................ 7

Aging in Place ............................................................ 9

The Internet of Things (IoT) ...................................... 11

Basic Explanation of the IoT....................................................... 13

History of the IoT ....................................................................... 15

Impacts on Consumers and Society........................................... 17

Consumers................................................................................................................ 17

Society ...................................................................................................................... 18

Chal enges with the IoT ............................................................. 20

Future of the IoT ........................................................................ 23

Smart Homes ........................................................... 24

What You Can Do Now ............................................................. 26

Change Your Router’s Password .............................................................................. 26

Keep Programs Current ............................................................................................ 27

Invest in Computer Protection Software .................................................................... 28

Understand the Information Your Devices Col ect ..................................................... 29

Monitor Connected Devices ...................................................................................... 30

Disable Plug and Play................................................................................................ 30

Unplug Your Devices ................................................................................................ 31

Protection Matters..................................................................................................... 31

3

Measures Are Underway ........................................................................................... 32

It’s Not Al Bad .......................................................................... 34

Staying Safe .............................................................................. 37

Smart Home Security ............................................... 39

Improve Your Home Security System ......................................... 42

Finger Scanning Devices .......................................................................................... 43

Lights ........................................................................................................................ 44

Video Doorbel s ......................................................................................................... 45

Motion Detectors ...................................................................................................... 46

Security Cameras ..................................................................................................... 47

Smoke and CO Monitors ........................................................................................... 48

Door and Window Sensors ........................................................................................ 49

Locking and Unlocking Capabilities .......................................................................... 49

Voice Control Platforms ............................................................................................ 51

Do Your Homework and Understand the Device ...................................................... 52

Devices, Software, and Websites to Amplify Aging in

Place ........................................................................ 55

Is Your Internet Running Slowly? Here’s How to Quickly Fix Your

Wi-Fi Connection ....................................................................... 58

How to Enjoy Facebook While Also Protecting Your Personal

Information ................................................................................ 60

4

5 Tips to Ensure You Have a Positive Experience with Your New

Facebook Account .................................................................... 62

Six Helpful Websites to Help Seniors Navigate Computers ......... 64

15 Best Smartphone Apps for Seniors ....................................... 66

Video Chat Troubleshooting Expert............................................ 67

Overview ................................................................................................................... 68

How to Digitize Your Photos ...................................................... 70

The Benefits .............................................................................................................. 70

What Is ‘Digitizing,’ Exactly? ...................................................................................... 72

How to Connect Your Computer’s Mouse, Keyboard, and Printer 73

Smart TV – 6 Tips for Better Understanding and Using Your

Flatscreen ................................................................................. 75

How to Buy the Perfect Desktop Computer ................................ 77

Three Essential Questions Every Tablet Shopper Should Ask ..... 79

Tech Support for Aging in Place ............................... 81

Technical Support for Your Computer and Devices Saves You

Time and Money ....................................................................... 82

Diagnosing a Computer Problem .............................................................................. 84

Keeping Up With Technical Developments ............................................................... 86

Computer Support Packages .................................................................................... 88

The Cost of Professional Technical Support.............................................................. 90

MyFastPC.com Technical Support Packages ........................................................... 91

5

6

Introduction

We are in a time that al ows us to benefit greatly from technology.

These benefits can be for al ages and types of people. This

technology can also be a double-edged sword as there are ways to

expose your private and financial information to those that with to

exploit, steal, or scam.

The best way to benefit from technology is to understand the basics.

Senior citizens can specifical y take advantage of modern

technology by using it to enrich their lives and, in keeping with a

growing trend, utilizing it to help them with Aging in Place. Imagine

ordering your groceries with a device in your kitchen and having the

fresh groceries delivered that same day.

But what is this Internet of Things that enables al these so-cal ed

smart devices? What is a smart home or even a smart device? How

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do you protect your personal information and smart devices

connected to your home internet? How do you behave while on the

internet? How do you keep learning how to use technology while

aging in place? How do you deal with al these questions and keep

your head on straight?

Al these questions and more are answered below in our Aging in

Place with Technology paper.

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Aging in Place

Aging in Place is becoming an ever

increasingly popular topic among those

preparing for or just entering retirement.

Why not live in a comfortable home and be

independent at this age? The U. S. Center

for Disease Control and Prevention

defines aging in place as "the ability to live

in one's own home and community safely,

Figure 1 Jeff Sheldo on Unsplash

independently, and comfortably,

regardless of age, income, or ability level". Aging in place includes

being able to plan for your home, health care, finances, travel, and

entertainment. While making a plan for aging in place one has to

consider how technology can assist with this process. How can a

smart home be beneficial for those that want to age in place? What

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is the role of smart home security and al devices connected to your

internet? How is a personal tech support team and its services part

of this process?

To understand this better one has to learn how al these devices that

amplify living at home are connected. This is what is referred to as

the Internet of Things (IoT).

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The Internet of Things

(IoT)

What is the Internet of

Things (IoT):

The IoT is a term that has

become new to many in

recent years. At its

creation it was a difficult

Figure 2 Hannah Joshua on Unsplash

concept for most people

to understand. Today we al have experienced and either been

around or used devices that are considered part of the IoT.

This term refers to the interconnection of computers, the internet,

and software included with everyday devices that al ows for the

exchanging of information with devices that are connected to

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specific networks. The IoT is connectivity of a device to the internet

or other devices. This can range from a cel phone to watches,

coffeemakers, thermostats, and even lamps!

12

Basic Explanation of the IoT

In the simplest sense, the IoT is a concept of connectivity. It is the

idea of connecting any device with an on/off switch to the internet,

and multiple of these devices to one another.

The devices associated with the IoT are pretty extensive. For

example, cel phones, watches, lamps, coffeemakers, refrigerators,

thermostats and cars are just a few devices that have been created

with IoT capabilities. Basical y, the IoT is a large network of these

connected “things” and the intel igent use of data col ected and

stored by and through their relationship with the internet.

One example of current IoT technology is the Nest Smart

Thermostat. The Nest Smart Thermostat is a thermostat that’s connected to the internet. With smart technology, it col ects data

and learns your family’s routines, adjusting the temperature

accordingly. Based on whether the inhabitants of a house are away

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or home, awake or asleep, the Nest Smart Thermostat adjusts the

temperature up or down. In addition, the thermostat can be

managed via a smart phone, and it has the ability to alert users

when problems arise with their heating and/or cooling systems.

You can take this concept and apply it to other devices. Almost

anything with an on/off switch and internet capabilities can utilize the

IoT. By not relying on human interaction, the IoT can promote

increased efficiency and save energy. On a large scale, this could

have dramatic implications for things like healthcare and

transportation networks.

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History of the IoT

The vision of intel igent, communicating devices was around even

before the launch of the internet. Some of the major milestones of

development are simply the growth of the internet and the way it has

evolved over the past several decades.

A list of these milestones can be found here, but an overly basic summary fol ows the evolution of the internet. First, the internet

connected people to content. Then, it connected people to services.

Later on, it connected people to people. Now, it is connecting things

to things (IoT).

The term IoT was thought to be coined in 1999, by Kevin Ashton,

during a presentation for Procter & Gamble. Ashton, the executive

Director of Auto-ID Labs at MIT, spoke about the idea of computers

capturing and sharing data without any help from humans. He

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explained how direct communication between devices would al ow

for increased efficiency and get rid of human limitation.

Machine to Machine solutions (M2M) is a subset of the IoT. It is

basical y a broad label used to describe technology that al ows

networked devices to communicate and perform actions without

manual assistance from humans. Machines talking to machines

(things talking to things) is essential y the foundation of the IoT.

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Impacts on Consumers and

Society

Consumers

As a consumer, you may already have personal IoT devices. New

cars come preloaded with IoT applications, and fitness trackers use

the IoT to tel your friends how much you’ve been exercising.

If you are less familiar with IoT devices or simply wish to imagine a

world where al of your devices are connected and communicating,

take this for an example:

It’s Monday morning. A calendar on your phone prompts a bedside

alarm to go off at a certain hour. This alarm is familiar with how

much time it takes you to get ready for work, and by knowing your

routine, it chooses an hour that wil al ow you adequate time to

prepare.

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As your alarm goes off, the coffee maker in your kitchen goes on.

You get out of bed, get dressed, and you eat breakfast. When you

step outside the door, freshly brewed coffee in hand, your car is

already warm and started. Upon entering the car, you are given a

traffic report and told the fastest route to work. This is an example of

IoT technology working to promote ease of life on a personal level.

Society

On a larger scale, the opportunities of IoT technology are virtual y

endless. The IoT can be applied to things like transportation

networks, defense systems, infrastructure, smart buildings and

eventual y smart cities.

In healthcare, the IoT has the ability to keep patients safer and

healthier while improving care delivery. One example of IoT in

healthcare is the development of a continuous glucose monitoring

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system for people with diabetes. This device uses a sensor that

communicates with a smart transmitter and sends blood glucose

levels to a mobile app on a patient’s phone. IoT technology like this

is expected to dramatical y change the healthcare field.

The IoT could also dramatical y improve energy efficiency,

productivity and other aspects of daily life. Increased connectivity

between people, processes and things opens the door for

educational and economic growth. Safer and more efficient

transportation, waste reduction, social and environmental benefits

are just the beginning.

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Challenges with the IoT

Security is perhaps the biggest issue when it comes to the IoT. A

world where cars, city infrastructure, healthcare, companies and

homes are al connected creates a perfect storm for cyber

vulnerability. As bil ions of devices become connected, the

devastation hackers and cyber-attacks can create increases.

In the home, Americans are worried about the possibility of

someone stealing their personal information. Researchers have

been able to hack IoT devices, which means hackers can likely do

the same. Security within large companies and city infrastructure

creates an even bigger platform for concern, especial y since it wil

be difficult to be aware of al of the necessary safeguards during

early adoption.

Another issue is that of privacy and data sharing. The IoT has the

potential to create a staggering amount of data, but what the world

20

wil do with this data is a whole other issue. Vast amounts of data

introduce more entry points for hackers, and it needs to be sorted,

stored and analyzed.

Maintaining privacy with this data is a main concern and likely wil

become increasingly important as more IoT technology is adopted.

Luckily, companies, like My Fast PC, can help. Along with computer support, the protection plans offered by My Fast PC can minimize a hacker’s chances at accessing your personal information. In the

future, companies wil become increasingly involved in offering

personal protection while they answer consumers’ security

questions and privacy concerns.

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Future of the IoT

As the world becomes increasingly connected, it is hard to predict

al that the IoT might encompass. Some expect the IoT to become “

the backbone of future customer value, ” as it already has and wil continue to play a major role in the global market. If interested in

learning more, consider checking out The Internet of Things 2017

Report by Business Insider Intel igence.

With the IoT, endless opportunities await. Obviously, many of the

benefits are yet to be realized, and so are many of the chal enges.

As the world heads towards increased connectivity with IoT

technology, there wil be a lot of learning, changing and growing. In

the end, hopeful y the benefits outweigh the chal enges and it leads

to a safer, happier, healthier and more productive world.

23

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Smart Homes

The Internet of Things

(IoT) is changing a lot

about the world you live

in. Everything from the

way people drive to the

way people live at home.

Figure 3 Paweł Czerwiński on Unsplash

A home enabled by the

IoT and connected devices is cal ed a “smart home”. A smart home

is a home automation system that includes control ing your lighting, climate, entertainment, and other devices which are al connected to

the internet and centralized control devices, such as an app on a

smartphone or tablet. These devices in your home connected to the

internet are al part of the Internet of Things.

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Imagine being able to turn up the heat from your smartphone while

your spouse is driving you home. You can also turn your lights on

and off at your content while on vacation. Or also, while on vacation,

you can check your security cameras from your smartphone or

tablet. What about being able to have an e-visit from a healthcare

provider? Or having your device give you medication requirements

and reminders every morning? Al these are great but they also

mean that al your devices are col ecting data in order to optimize

your experience. This data can be compromised. So how do you

understand and protect it?

Read more: How to Protect Your Smart Home Devices

If you’re wondering how you wil adapt to this new life, you’re not

alone. Although a lot wil change over time, information protection

wil have to advance rapidly to help keep your information safe.

Reading on, you’l find practical tips and information on protecting

yourself in this new age.

25

What You Can Do Now

Change Your Router’s Password

If you have a home router, you may stil be using its standard

password. Unfortunately, it’s fairly easy for a hacker to gain access

to your home internet by guessing your password. There are similarities between default passwords on routers, which makes

gaining access to them quick and simple.

To protect yourself from an attack, change your password every

three months. When you come up with a new password, try to make

sure it is at least eight characters long. Ideal y, it’l have a lower-case

letter, upper-case letter, number and some sort of punctuation

mark. Another sound practice is to use characters that look alike to

confuse potential hackers. For example, you could use both the

26

letter S and the dol ar sign in your password because they look very

similar.

Keep Programs Current

Nearly every year, manufacturers and software providers offer

product updates. Many times, people neglect to update their

software because they assume that the new version wil only offer