6.1 Web integration of H.323 services
6.1.1 RADIUS-based methods
6.1.2 SNMP-based methods
6.1.3 Cisco MCM GK API
6.1.4 GNU GK status interface
6.2 Web integration of SIP services
6.2.1 Click-to-dial
6.2.2 Presence
6.2.3 Missed calls
6.2.4 Serweb
6.2.5 SIP express router message store
6.3 Voicemail
7. INTEGRATION OF GLOBAL TELEPHONY