Chinese Business Etiquette by eChineseLearning - HTML preview

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Chapter One: Business Greetings

Part 1: img6.png First day of work

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Speaking Chinese in a business setting is often challenging. Let's see a dialogue below.

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Li Qiang: Hello, aren't you a newcomer here? If I'm not mistaken, you must be Jack, right?

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Jack: Yes, I am. It's my first day here.

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Li Qiang: How do you do! My name is Li Qiang, I am the general manager of this company.

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Jack: How do you do! Mr. Li, I've heard a great deal about you.

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Li Qiang: I’m much obliged, it’s a pleasure to meet you.

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Jack: I’m honored to meet you, too.

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Li Qiang: You are American, aren't you? Your Chinese is pretty good!

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Jack: Oh, thanks! You flatter me.

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Li Qiang: I would like to welcome you on behalf of all the staff in this company.

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Jack: Thanks a million. I just got here, so please take care of me in the future.

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Li Qiang: Not at all. I hope you will enjoy working here.

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Jack: I appreciate it. I’m sure I will.

Key Learning Points

img21.png and img22.png pron. you

" img23.png" and " img24.png" are two personal pronouns in Chinese which are represented by the same word "you" in English. "img24.png" is the respectful form of "img23.png" and is often used to refer to those who are older or have a higher rank.

Examples

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Hello, general manager, this is the material you wanted.

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Ok, thank you.

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Hi, are you free tomorrow afternoon? Let's play basketball.

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Sure, no problem.

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Vocabulary:

img30.png v. to hear much about somebody

img31.png adj. be honored

img32.png v. to give a lot of care

img33.png v. to have just arrived

img34.png v./n. care/attention/concern

img35.png adj. courteous

 

Part 2: img36.png I've heard so much about you.

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Greetings are the first part of a conversation between people during business exchanges. We greet people differently depending upon the circumstances.

To greet people we are meeting for the first time, the most standard expressions are: "img39.png hello," "img40.png glad to meet you," "img41.png img42.png it's a great honor to meet you." Both "img43.png" and "img44.png" mean "you" in English, but they are different in Chinese. "img44.png" shows full respect to others, and is generally used to address elders or your boss, while "img43.png" is often used to address peers.

To greet an acquaintance, one should choose words that are casual and informal. For example, "img45.png long time no see," " img46.pngimg47.png see you again," "img48.png you have a good complexion."

To greet a prestigious person, the standard ways of addressing them are " img49.png img50.pngI've heard so much about you," or " img51.png I'm fortunate to meet you."

Key Learning Points

img52.png n./v. greeting/ to send one's regards to

The character "img53.png" means to ask and "img54.png" means to wait, but here "img55.png img56.png" means to greet.

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Business greetings are quite critical because if they are used in an inappropriate way, they can create misunderstanding or embarrassment between people.

img58.png v. I've heard so much about you

The character "img59.png" refers to a “long duration of time” and "img60.png" refers to “look up to”.

Example

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I've heard so much about you. Finally, I get to see you today.

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Nice to meet you, too.

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Vocabulary:

img64.png n. people whom you know very well