SYDNEY AUSTRALIA
2012
Operator: “Police helpline, what is your emergency?”
Caller: “Eh, a woman, like, she’s screaming her head off. Can you send the police? Please?”
Operator: “What seems to be the problem?”
Caller: “She says…she says that someone stole her car and stuff...”
Operator: “State and town please?”
Caller: “Eh, Sydney…St Ives…”
Operator: “Yeah, where about in St Ives?”
Caller: “Warrimoo Avenue, outside the eh, shops and stuff.”
Operator: “Would that be…corner Dalton road and Warrimoo?”
Caller: “Eh, let me see...yeah, that’s it.”
Operator: “Is anybody hurt?”
Caller: “No. Just the baby.”
Operator: “Baby? Did you say a baby was hurt?”
Caller: “No, no, she was in the car. The baby. Sorry, I’m just fifteen so…”
Operator: “She was in the…are you saying that the car was stolen with a baby in it?”
Caller: “Yeah. Can you hear her? The mother? She’s screaming her head off like a ban—”
Operator: “Yes, I can. What’s she saying?”
Caller: “She’s saying…hold on…eh, she says she knows that it’s her ex, like, he’s behind it, and she’s screaming and running up and down the street, going mental.”
Operator: “O…kay. I need you to stay on the line. What’s your name?”
Caller: “Carly. But my cell battery is dy—”
Operator: “Hello? Hello? Carly, can you hear me? Hello?”