Acknowledgements
Gratitude looks good on everyone. Before we share our wisdom and experience with you, we have a few people to thank for turning our vision for this book into a reality.
This book is the brilliant concept of Caterina Rando, the founder of THRIVE Publishing". As a respected business strategist who works with image, etiquette and civility professionals to grow their businesses, she realized how much she was learning about the importance of civility in all aspects of business and personal life. Wanting more people to benefit from this wisdom, she asked us to put our tips and strategies into this comprehensive book.
Without Caterina's "take action" spirit, her commitment to excellence and her highly-skilled professional publishing team, you would not be reading this book, of which we are all so proud. Our truly dedicated team worked diligently to put together the best possible book for you. We are truly grateful for everyone's stellar contribution.
To Bernie Burson, whose experience in copywriting and copyediting proved invaluable, we thank you for your magic pen and industry expertise that ensured that this book would be the best it could be.
We are truly grateful to LynAnn King, who brought her public relations brilliance, positive energy, creativity and industry savvy to this project.
To Ruth Schwartz, with her many years of experience and wisdom, who served as an ongoing guide throughout the project, your leadership of our production team and your support to all of the co- authors is deeply appreciated.
To Tammy Tribble, who brought her creative talent to the cover design, we say thank you for a job well done.
Our book layout looks refined and elegant as a result of the efforts of Barbara McDonald, who brought her enthusiasm, creativity, problem solving and fine attention to detail to this project.
To Tony Lloyd, who brought his keen eyes, his extensive knowledge of punctuation and grammar, and his commitment to clarity to our prose-thank you for your support and contribution.
We also acknowledge each other for delivering outstanding information, guidance and advice. Through our work in this book and with our clients, we are truly committed to enhancing peoples' lives through the skills and practice of civility. We are truly grateful that we get to do work that we love and make a contribution to so many in the process. We do not take our good fortune lightly. We are clear in our mission-to make a genuine contribution to you, the reader. Thank you for granting us this extraordinary opportunity.