27%
0
10
20
30
40
50
60
High-performing TA firms
Lower-performing TA firms
36
The State of Applicant Tracking Systems 2020
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Finding: Nearly half of lower-performing TA firms feel their ATS is not easy to use Just half (51%) of lower-performing TA firms agree or strongly agree that their ATS is easy to use compared with 86% of high-performing TA firms.
Because of this, lower-performing TA firms are probably unable to use or unaware of more advanced functionalities that their ATS is capable of.
More concerning is that fewer than half of respondents at lower-performing TA firms feel their ATS provides a positive return on investment (ROI). The cost per applicant at these organizations might be higher than at those that do believe the ROI of their ATS investment is positive. Again, this is potentially because these organizations are not maximizing the available capabilities, or simply lack such capabilities.
Survey Question: To what extent do you agree with the following statements for the ATS in your organization?
[Percent responding agree or strongly agree]
86%
It is easy to use
