Core Concepts of Marketing by John Burnett - HTML preview

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CHAPTER 6

MARKETING IN GLOBAL MARKETS

7. Offer by foreign distributor

8. Increasing growth rate

9. Smoothing out business cycles

Other empirical studies over a number of years have pointed to a wide variety of reasons

why companies initiate international involvement. These

the saturation of the domes-

tic market, which leads firms either to seek other less competitive markets or to take on the

competitor in its home markets; the emergence of new markets, particularly

the devel-

oping world; governmeJlt incentives to export; tax incentives offered by foreign govern-

ments to establish manufacturing plants in their countries in order to create jobs; the

availability of cheaper or more skilled labor; and an attempt to minimize the risks of a reces-

sion in

home country and spread risk 6

REASONS TO AVOID INTERNATIONAL MARKETS

most businesses do not enter foreign markets. The reasons

given for not going international are numerous. The biggest barrier to entering foreign

kets is seen to be a fear by these companies that their products are not marketabie over-

seas, and a consequent preoccupation with the domestic market. The following points were

highlighted by the find ings in the previously mentioned

by Barker and Kaynak, who

listed the most important barriers: 7

1. Too much red tape

2. Trade barriers

difficulties

4. Lack of trained personnel

5. Lack of incentives

6. Lack of coordinated assistance

7. Unfavorable conditions overseas

8. Slow payments by buyers

9. Lack of competitive products

10. Payment defaults

11. Language barriers

is the combinatioa of these factors that determines not only whether companies become

involved in

markets, but also the degree of

i:1Volvement.

THE STAGES OF GOING INTERNATIONAL

Earlier in our discussion on definitions, we identified several terms that relate to how

mitted a firm is to being international. Here we expand on these concepts and explain the

rationale behind this process. Two points should be noted. First, the process tends to be

ranked in order of "least risk and investment" to "greatest involvement." Second, these are not necessarily sequential steps, even though exporting is

most common as an

initial entry.

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THE STAGES OF GOING INTERNATIONAL

131

Firms typically approach involvement in international marketing rather cautiously,

and there appears to exist an underlying lifecycle that has a series of critical success fac-

tors that change as a firm moves through each stage. For small- and medium-sized firms

in particular, exporting remains the most promising alternative to a full-blooded interna-

tional marketing effort, since it appears to offer a degree of control over risk, cost, and resource commitment. Indeed, exporting, especially by the smaller

is often initiated as a response

to an unsolicited overseas order-these are often perceived to be less risky.

Exporting

In general, exporting is a simple and low risk-approach to entering foreign markets. Firms

may choose to export products for several reasons. First, products in the maturity stage of

their domestic lifecycle may find new growth opportunities overseas, as Perrier chose to

do in

U.S.

some firms find it less risky and more profitable to expand by export-

ing current products instead of developing new products. Third, firms who face seasonal

domestic demand may choose to sell their products to foreign markets when those prod-

ucts are "in season" there. Finally, some firms may elect to export products because there is less competition overseas .

A firm can export its products in one of three ways:

exporting, semi-direct

expOlting, and direct exporting. Indirect exporting is a common practice among firms that are just beginning their exporting . Sales, whether foreign or domestic, are treated as domestic sales. All sales are made through the firm's domestic sales department, as there is no

export department. indirect exporting involves very little investment, as no overseas sales

force or other types of contacts need be developed. Indirect exporting also involves little

risk , as international marketing intermediaries have knowledge of markets and will

fewer mistakes than sellers.

In semi-direct exporting, an American exporter usually initiates the contact through

agents, merchant middlemen, or other manufacturers in the U.S. Such semidirect export-

ing can be handled in a variety of ways: (1) a combination export manager, a domestic agent intermediary that acts as an exporting department for several noncompeting firms; (2) the

manufacturer's export agent (MEA) operates very much like a manufacturer's agent in domestic marketing settings ; (3) a Webb-Pomerene Export Association may choose to limit cooperation

advertising, or it may handle the exporting of the products of the association's

members and; (4) piggyback exporting, in which one manufacturer (carrier) that has export facilities and overseas channels of

handles the exporting of another

(rider)

noncompeting but complementary

When direct exporting is the means of entry into a foreign market, the manufacturer establishes an export department to sell directly to a foreign film. The exporting

con-

ducts

research, establishes physical

and obtains all necessary export

documentation. Direct exporting

greater investment and also carries a greater risk.

However, it also provides greater potential return and greater control of its marketing program.

Licensing

Under a licensing agreement, a finn (licensor) provides some technology to a foreign finn (licensee) by granting that firm the right to use the licensor's manufacturing process, brand

name, patents, or sales knowledge in return for some payment. The licensee obtains a com-

petitive advantage in this arrangement, while the licensor obtains inexpensive access to a

foreign market.

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132