One day while returning from the Airport to my house got into an app-based taxi. On the way, a vehicle came in the wrong direction. Our vehicle squeezed to halt. The driver shouted at him and said that the other driver does not have a brain. We moved further, I realised that my vehicle was going on a longer route. I asked the driver in which route he is taking me home. He mentioned the route. I said does he know my destination place as per my booking. He said ‘Yes.’ Now asked him to take me by the straight and short route in a stern voice. He got into his senses. Now he knows that I knew his intentions of making extra money by taking a longer route. He was shouting at the first driver that he does not have a brain, but himself with the right brain taking a longer route and tried to cheat me.

Driving is one of the committed profession - the drivers should drive people from point A to point B with responsibility.

An ignorant person can be excused and shown the right direction. A less educated person can be taught and awareness created. Whereas a person who is aware and doing wrong intentionally is more dangerous. There are a whole bunch of such people in the society who cheat someone every day.

Some taxi drivers are not willing to travel to a place, give odd reasons for not taking a passenger. In the app-based taxi services, they say do you have cash or online payment option. They ask the location of the destination even before the passenger gets into the taxi. These two things they are not supposed to ask, once they input the OTP number, the destination is shown automatically. They don’t want the money to go into the account of the company and wanted the passenger to pay upfront, this is related to their agreement with the company and nothing to do with the passenger. Not having change is an excuse to take more money from the passengers when paid in cash. Many times people are annoyed with hired services and also have a kind of fear before hiring them.