A Practical Guide to Best Practice for Business-to-Business (B2B) Customer Satisfaction Surveys

A Practical Guide to Best Practice for Business-to-Business (B2B) Customer Satisfaction Surveys

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Downloads: 358

Visits: 1

Pages: 68

Published: 9 years ago

Rating: Rated: 0 times

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Book Description HTML

This book was written to help those people and businesses that have to undertake customer satisfaction surveys, get the most out of the process. The authors have witnessed both what can go wrong and what can lead to “The most important single thing this company has done in the last 7 years”.

Reader Reviews
  • User image   Shannon Lee
    Not what I was expecting
    21 Apr 2020
    I was expecting a list of herbs and their medicinal benefits because that is what the title lead me to believe. This book is in fact about various illnesses and how to treat them, most of the time with mineral supplements, iodine, etc. The title is incredibly misleading. Don't get me wrong, it's a good and even accurate book in my experience, but it has a bad rating because the content and title don't agree with one another. Just fix this and I think it will be doing better after a while. Apart from that mishap, it's a good book.
    Reply
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