MANAGEMENT SHOULD BE HELPING PEOPLE GET RESULTS
How did I feel about my work?
My attitudes contributed to my effectiveness in working with people.
I liked
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being responsible for productivity
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people and enjoyed talking to them
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to provide coaching and advice when performance problems arose
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to give praise freely when it was earned
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to seek new ideas and used them whenever possible
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to respect the knowledge and skill of the people who worked for me
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to follow up to be sure commitments, goals and standards were being met
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to be sensitive to the needs and feelings of others
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not to be worried by employees who knew more about their work than I did
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Not to be intimidated by workers who told me “what they really thought of me”.
So I have found a few ways that management can help their people get results.
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Make sure that the right person is in the right job. People whose skills or training do not fit the job will waste valuable time and effort trying to do things they cannot do.
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Give subordinates a clear idea of where their jobs begin and end. Overlapping responsibilities often result in duplication of effort.
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Make sure that the people in the group know what the main objective is and how their work will help to achieve that objective. Going off on tangents means wasted time.
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Give individual attention to those who mean well. Those who seem to be busy and to be working but who do not usually accomplish much.
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Remember to correct faulty work habits and wrong mental attitudes. Then your worker will be able to contribute fully to the overall effort.
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Help people cut through details and routine to the heart of the matter. Too many people get so wrapped up in HOW to do things that they lose sight of WHAT they ought to be accomplishing.
