Performance Improvement Guide

Book Description

The Performance Improvement Guide or PIG is a book of very helpful improvement tools. The PIG also contains explanations of many key elements related to improvement as well as some detailed instruction, such as how to develop a strategic plan. In addition to several decision-making and improvement tools, and instructions on how to use them, there are informative and descriptive sections on Senior Leadership, Team Leadership, Facilitative Leadership, Meeting Management, and Organizational Performance. Because Six Sigma and the DMIAC model are prominent in the world of improvement, a chart appears in the PIG's index correlating the tools with their respective DMIAC step.