Wow One More®: Secrets to Win Big® from 13 Restaurant Leaders by Arjun Sen - HTML preview

PLEASE NOTE: This is an HTML preview only and some elements such as links or page numbers may be incorrect.
Download the book in PDF, ePub, Kindle for a complete version.

ELEVEN SECRETS TO WIN BIG® NUGGETS FROM THE CONVERSATION WITH MIKE SPECK

  1. Lead Your Team to the Peak
  2. Build a team that believes in the brand and is hungry for direction
  3. Culture is a result of high-performance environment
  4. Instead of believing turnover is an industry problem, ask what can we do to give every team member a reason to stay
  5. When the team understands the goals they are able to achieve them better
  6. Create an environment where employees can do their best job
  7. Do not say it is a hard business to be in. Instead create a path to make it less hard
  8. Fill your team with people who want to do it the most not just those who are best at it
  9. High pride is defined by “you got it and I got it” attitude
  10. Mom was right. When I said, "I am mad" she replied, "get happy"
  11. Brands fail when they chase an image versus the right thing