Conversation Skills: For The Ultimate Professional by Dan Blaze - HTML preview

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Contents

 

Preface

Acknowledgements

Introduction

Chapter 1: What's The Big Deal Anyway?

Chapter 2: Why Aren’t You Listening To Me?

Chapter 3: Look Into My Eyes

Chapter 4: So What Do I Say Now?

Chapter 5: Building Verbal Rapport

Chapter 6: Specificity

Chapter 7: Dealing With Difficult People

Chapter 8: Once Upon A Time

Chapter 9: Can I Ask You A Question?

Chapter 10: Creative Conversation