The DFF organized the event, which took place at Dubai's Emirates Towers at the Museum of the Future and AREA 2071 from September 28-29.
With the purpose of assessing national initiatives and exchanging experiences on the metaverse, the assembly also saw participation from local organizations and government bodies, including the Dubai International Financial Centre, VARA, Majid Al Futtaim, DAMAC, and Dubai Digital, among others.
Now, various government departments are stepping into the Metaverse realm. This article will list these departments and how they are entering the Metaverse.
Dubai Electricity and Water Authority (DEWA) launches
“DEWAVerse”
As part of its attempts to expand its services to consumers, staff, and society, Dubai Electricity and Water Authority (DEWA) has introduced "DEWAVerse," a platform on the metaverse.
Thanks to this initiative, DEWA is now the first governmental organization to enter the metaverse. Users will be able to interact with DEWA personnel to resolve issues, visit a customer care center, and conduct transactions virtually, thanks to the Dewaverse.
Additionally, a virtual DEWA workplace will let users wander around DEWA facilities and have meetings. DEWA invests in Metaverse technology to implement and improve its ongoing and upcoming initiatives, which helps to increase stakeholder satisfaction, and company growth, boost productivity and cut costs.