Since online shoppers need to provide their personal details and credit card or debit card information while checking out, they need to feel safe about their data security.
A privacy policy states how companies get buyers’ information and how they use it for future events. You should explain every aspect of the usage of these data in your privacy policy. A well-crafted privacy policy helps greatly to build on the prospective buyers’ trust.
43 Online Magazine - Mobile Apps & E-Commerce : Issue 24 . November. 2022
E-COMMERCE
10. Clear Return & Refund Policy
You’ll hardly find an online store that hasn't experienced issues related to return and refund. You must always be ready to handle such contingencies despite being cautious in the first place.
Have a clearly defined return and refund policy so that there remains no scope of misunderstanding between buyers and customers.
Besides, these well-stated policies show that you really care about your customers.
