Essential Knowledge for Personal Coaches by Dean Amory - HTML preview

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10. Remember a time in your childhood when you were afraid, hurt or

angry. In your imagination, embrace that child, saying "It's okay. I'm

here. You didn't do anything wrong. You're a good kid. I love you just

like you are. I'm not going to leave you." Then take the child (your child

self) out of the situation to a safe place where s/he can relax, heal or

even play.

11. Think about your values. What is the most important thing in the

world to you? Who are the most important people in the world to you?

What kind of person do you want to be? How do you want people to

remember you? Decide that you are that person and you are living by

your values, and act as if it were so. This is one of the fastest of the anger

management techniques, and it puts you in touch with your true nature,

the way you were designed to be.

12. Take further action! Make up your mind right now that you're going to

get to the bottom of your anger management problems and master the

art of controlling anger once and for all. You might decide you also want

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to schedule some anger management counseling or an anger

management program today!

What to say to an angry person?

A good thing to say is,

1. "Wow! I can see that you are really angry right now. Your anger

seems really strong to me.

2. I'm sure you have good reasons to be angry.

3. It's okay for you to be angry, I just want to help you deal with it so

nobody gets hurt--including you.

"In these and other words, you're sending the message that, "There's

nothing wrong with feeling anger, the important thing is what you

do with it."

This type of acknowledgment and recognition of the emotion of

anger is absolutely necessary in successful anger management.

Practice reflective listening. - Repeat back what you hear them

saying in a non-judgmental, soothing tone.

Use phrases like:

"So what I hear you saying is..." or "So you're saying..." + then say

exactly what you heard them saying.

Stick with their words and references, using as little interpretation

and as few of your own words as possible.

You must show total respect to the teen for this to work. Sarcasm,

cynicism, judgment or insincerity will completely defeat your

purpose. Use an open, friendly posture so that it is clear that you

really want to understand the other.

This provides a comforting effect, and lets the know they're being

heard.

When you listen, you are sending the powerful nonverbal message

that, "What you think and feel matters to me. I may not agree or like

what you say, but I'm willing to listen and consider your viewpoint."

The bottom line here is that if you listen to them, they will listen to

you!

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Express empathy and understanding.

Imagine yourself in their position, and attempt to see things from

their viewpoint.

Use phrases like:

"When I put myself in your shoes, I can see why you would feel that

way," or "From where you stand, it looks like ..." or "I think I see

what you mean" or "That makes sense to me."

Keep in mind that you do this reflective listening and empathy even

if and especially if you don't agree with or like what they are saying!

Avoid teaching, correcting or instructing while your child is angry.

When you are successful with reflective listening and empathy, the

person with anger management issues will usually start to calm

down. Then, and only then you may want to share some of your own

similar experiences. Pay attention to them, and only speak when you

feel certain they open to what you have to say. Otherwise, you're

wasting your breath and probably widening the gap between you.

Claim your authority. It is important that you let them know that you

are in charge of the situation. Parenting skills without authority will

be virtually useless. Adolescents will often try to claim more power

than is good for them. You're not doing them any favors by giving

them more power than they can handle. Adolescents actually feel

more secure when their parents are in charge than they do when

they're allowed to take over. It's scary for a teenager to be more

powerful than the adults around her/him.

Parent discipline however needs to be kept separate from this kind

of communication, and administered when both you and the

youngster are calm. That way the adolscent gets the clear message

that it is not their emotion that is being disciplined, it is their teen

behavior.

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Here are the thoughts, actions and emotions of

unhealthy anger:

Thoughts

"It's not my fault!"

Unhealthy anger means thinking you're a victim to

all "those other people.

"They are bad/evil."

This may be the worst of unhealthy anger. This is

where you're trying to make the other person

really, really bad, so that you don't have to look at

yourself. We've all done this, but it's not cool. This

kind of thinking will only get you in trouble. With good anger

management skills, you will be a lot smarter than this.

"I'm good because I'm not them."

This is what I call a cheap, second-hand form of self-esteem. It's great to

feel good about yourself, but you don't want to do it by dissing

somebody else. You're good just because of who you are. This is positive

anger management for people who want to be smart, strong and

healthy!

Actions

Aggression, attack, violence.

A lot of people think this is what anger is: violence and aggression. But

you know better. Anger is an emotion, and aggression, attack, violence

are actions. Anger is not the problem--it's what you do with it that

makes it healthy or unhealthy! What you're learning here is anger

management for responsible people that prevent aggression and

violence.

Passive-aggressive behavior.

This is where you've got some anger inside, but you're not admitting

it to anyone, even yourself. It's sometimes called "sideways anger," and

it's just not honest. For example, making a cutting joke at someone else's

expense and saying, "Aw, I was just kidding. Don't take it personally." or,

"You're too sensitive. I didn't mean anything by it." Healthy anger

management means that you're responsible for what you do,

regardless of what you might have intended.

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Depression and illness.

This is what happens if you are really good at stuffing your anger, and

never let it out. Anger is a powerful emotion. When it comes out in

unhealthy ways, it hurts others. When it just stays inside you, it hurts

you.

When it comes out in healthy ways it is good for everybody. When it

is successful, this is the kind of anger management for people who want

to be who they were born to be and live their dreams!

Emotions

Victim feeling.

A lot of people don't get this, but when you're all bent out of shape and

yelling and going off about something, you might seem tough or scary --

but you're secretly feeling like a victim. Why? You're mad at somebody

for what they said, did or who they are, and you're not taking any

responsibility for your own part of the situation. With good anger

management skills, you will never be a victim again! Expressing anger in

healthy ways will make you strong.

Nursing wounds.

This is a kind of self-pity. If you're real angry (in

an unhealthy way), then you're busy pointing to

your wounds: how you were done wrong by the

person you're mad at. This actually can keep

you from healing! If you need your pain and

suffering to show how bad the other person is,

you can't let your own wounds heal. This can

lead to violence scenarios. Violent people are

frequently feeling like victims, nursing their

wounds and blaming others for them. Healthy

anger management means everybody heals.

Helplessness/powerlessness.

Here's the big secret. Extreme unhealthy anger --especially when it

means hurting others on purpose-- comes from a feeling of helplessness

and powerlessness. Unhealthy anger might seem strong, but it's

totally a sign of weakness.

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Here are the thoughts, actions and emotions of healthy

anger:

Thoughts

"They are responsible for their actions." That's right. If someone did

something that triggered your anger, they are totally responsible for what

they did. But they are not responsible for how you felt about what they did!

That's your deal. This is positive, smart, healthy anger management for

teens.

"I'm responsible for my reactions." No matter what somebody does,

they don't "make you mad." You either get angry or you don't, and that is

your responsibility completely. What's cool about this is that responsibility

gives you freedom! If you think somebody "made you mad," then you're

saying they made your heart race and set your blood boiling and made you

think all those thoughts racing through your head. Nope, that's you doing

that. Other people might push your buttons, but you're in charge of the

wiring behind those buttons! This is the kind of anger management for

people who want to be the boss of their own emotions.

"How can I get stronger, smarter and safer from this?" Here's the

freedom that comes with taking responsibility! You take a look at the

situation, and say to yourself, "How can I make this work for me?" Then

you look for ways to make that happen.

Actions

Find healthy emotional release. This is sooo

important! When you're feeling angry, you don't

want to just hold that inside--it becomes toxic and

it'll make you sick or crazy! Getting outside, working

out, talking to a friend or writing in a journal will

help. You want to get that anger out into some

fresh air, and get some fresh perspective on it, so it

doesn't

go

sour

and

make

you

bitter!

Use a spiritual practice for focus and healing.

If it works for you and your beliefs, prayer can really

help for getting clear and chilling when you're angry. If you're a member of a

church, it might give you some comfort and release to just go and hang out

there or talk to one of your church leaders. You're the one who knows if

this will work for you as part of your anger management skills.

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Taking powerful effective action to make things better. This is the

best choice of all. Brainstorm with a smart friend, parent or coach about

some healthy action you can take to improve the situation that triggered

your anger. You may even find that you want to become a teacher of anger

management for teens!

Emotions

Power/strength This is what is so amazing about healthy anger

management for teens. It actually feels good! When you know you're not

going to do anything destructive, it helps you focus your emotional

energy toward what you want to accomplish and it can bring on feelings of

enthusiasm and even excitement! Think of the physical strength and energy

of anger, and imagine having tons of that to channel in positive,

constructive ways!

Release/relief Ahhhh.....It feels so good to

release anger in healthy ways! Nobody gets

hurt, and you feel powerful, strong and

relaxed. Remember, anger is a healthy

emotion--you just need to direct it toward

positive, constructive or at least non-

destructive action for successful teenage anger

management. When you're getting your anger out in healthy ways, you can

really let go, which is what gives you the sense of release and relief. If

you're taking your anger out on yourself or another person, you have to hold

back to keep from hurting them too bad, so you don't get the release and

relief you want.

Forgiveness/acceptance This is the final stage of the teenage anger

management process--don't try to rush it! Forgiveness is something that

comes from your body, not your mind, when you learn to love yourself. You

can decide you want to forgive, but your heart and gut may not be ready.

Your body never lies, and it is your body--that is, your heart and gut--that

really do the forgiving.

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Anger Management Assessment

Please answer the following 15 questions to the best of your ability. Your

answers will be used to identify your strengths and weaknesses as it

relates to how well you manage your anger. This FREE assessment is for

educational purposes only.

Please answer each question with a single answer. After you have

completed the assessment, press the Submit Answers button and we will

instantly show you your assessment results.

1. During the past week, I have felt irritable and frustrated with others.

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

2. When I get angry I often regret my actions and behaviors

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

3. I have broken or destroyed objects in anger and rage on more than one occasion

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

4. I get irritated with people that don’t agree with my views or opinions

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

5. When I get angry it is often intense and lasts longer than I would like

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

6. I have done very little to improve my temper. I just keep hoping it will improve with age.

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

7. I often have a hard time knowing or understanding how others feel or how my behavior

might be affecting them

Almost

Almost

Rarely

Sometimes

Frequently

Never

Always

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