Essential Knowledge for Personal Coaches by Dean Amory - HTML preview

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caused our loss, for taking advantage of us unfairly. The blame often

only resides in our heads and is a product of our imagination. We fail

to see things from other people’s perspectives. We become deeply

selfish.

Pain - We experience pain, mental distress, and anxiety. The pain

causes physical responses in our body, which disturbs our natural

energy flow and state of wellbeing.

Focus - We focus on the thing we don’t want, and energize it by

complaining about it passionately, and repeating it to as many

people who will listen. This creates a downward spiral of anger.

“What we focus on expands”, this is true regardless of the emotion.

The interesting thing is that if there are two angry people unhappy with

each other, both people feel a sense of loss, unfairness, pain and the

need to blame the other person. Who is right? The answer is: both are

right and both are wrong.

Why Should We Bother with Overcoming Anger?

Negative emotions like anger kick us into survival mode, as if saying to

our body, “we are in danger”. There is a physiological change that takes

place in our body to prepare us for fight or flight. These physical

responses disrupt the natural flow of energy in our body – affecting our

heart, immune system, digestion and hormone production. A negative

emotion is therefore toxic to the body and interferes with its

harmonious functioning and balance.

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Photo: Gabrielle Hennessey

Prolonged anger, stress and holding grudges will hurt our adrenal gland

and immune system. For women, stress on the adrenal gland can affect

the reproductive organs (uterus, ovaries) causing them to exhibit

abnormal behaviors, potentially resulting in sterility.

Aren’t your physical and mental health worth more than the mental

pressure you are voluntarily piling onto yourself? Is it worth it to react

out of spiteful emotions and hurt feelings, so that we might temporarily

satisfy our pride?

Anger also clouds our judgment and we become consumed with

problems and pain. Instead of cutting ourselves loose, free from the self-

inflicted pain; we make irrational, unreasonable, regretful and hurtful

decisions. In the case of divorces, the legal fees alone can drain one’s

savings, unnecessarily leaving both parties unhappy and poor. Nobody

wins!

The Fundamentals of Change

Notice how quickly we can fall into a negative state of being? A split

second, maybe. By the same reasoning it should take us the same

amount of time to shift into a resourceful state of being. The challenge

here is that we have been conditioned from a very young age to remain

in an un-resourceful state. Nobody gave us the tools to shift our state

into a positive one. Often, our parents didn’t know how, and still do not

know how.

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When negative feelings arise, we have two choices,

1. To follow the habitual pattern we’ve learned since we were young,

to react and allow the negativity to consume us.

2. Or, to interrupt the pattern we have been conditioned to follow, and

in doing so build new neural pathways that allows for alternative

possibilities.

There are essentially three ways to interrupt a behavioral pattern:

Visual - Change your thoughts.

Verbal – Change your language.

Kinesthetic – Change your physical position.

15 Ways to Overcome Anger

Some of these tools might be more effective for some of us than others.

For me, “Look Up!!” has been the most effective (thus, I’m listing it first).

I’ve also seen good results where several of these are used in

combination.

Photo: Simón Pais-Thomas

1. Look Up!!!

The fastest way to change negative feelings is by changing our physical

position right away. The easiest way to physically change is by moving

our eye position. When we are in a negative state, we are likely looking

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down. Suddenly looking up (into our visual plane) will interrupt the

negative patterns of sinking into the quick sand of bad feelings.

Any sudden physical change will do the trick:

Stand up and stretch while letting out an audible sigh.

Exaggerate and change your facial expressions.

Walk over to a window where there is sunlight.

Do 10 jumping jacks.

Do a ridiculous dance that pokes fun at you.

Massage the back of your neck with one hand while singing happy

birthday.

Try this next time you feel a negative or unpleasant thought come up.

2. “What Do You Want?”

Sit down and write down exactly what it is that you want out of the

current situation. Your job is to describe the end result you would like

to see. Be clear, realistic and fair. Be specific with your description.

Including dates of when you would like to see the results.

Once you have this clearly mapped out, and when you find yourself

drifting into negative thoughts of what you don’t want, you can shift

your focus on this list instead.

Also, when we do this exercise consciously, we’ll come to find that the

arbitrary and materialistic things that we thought we wanted, aren’t

want we want, after all. Clarity is a beautiful thing.

3. Eliminate: Don’t, Not, No

Words such as Don’t, Not, No, Can’t gets us focused on the things that

we don’t want. Language is a powerful thing and can influence our

subconscious mind, and ultimately our feelings. When you catch

yourself using a negated word, see if you can replace it with another

word of opposing meaning. Example: instead of saying “I don’t want

war”, say “I want peace”.

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4. Finding the Light

Darkness can only be eliminated when there is light (like a lamp, or

sunlight). In the same way, negative things can only be replaced by

positive things. Remember that regardless of what is happening to us

externally, or how bad things appear in our mind, we always have the

choice to speak and see things positively.

I know this is harder to do when you’re in midst of heated emotions, but

I’m a big believer that there is something to be learned from every

situation we encounter. Look for the lesson. Find something about the

situation that you’ve gained, whether it’s a material possession or an

understanding or a personal growth. Find the light so you can uncover

the darkness of your mind.

5. Surrender

Surrender to our ego’s need to be right, to blame, to be spiteful, and to

be revengeful. Surrender to the moment. Surrender to the pull to

become worked-up by the situation.

Become mindful. Watch your thoughts and learn to separate your

thoughts from your own identity. Your thoughts are not you.

Things will play out regardless of whether we become emotional or not.

Trust that the universe will work its course and do its job. By not

surrendering, we get worked up for nothing, and our body will suffer as

a result of it.

6. Circle of Influence

When we are feeling down, it’s easy to be sucked into the downward

spiral of bad feelings. It really doesn’t help to be around others

complaining about the same issues. It’s counter-productive to getting

well.

Instead, find a group of people with a positive outlook. When we are

around such a group of people, they will remind us of things we already

know deep within us, we can start to recognize the good, and the

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positives. When we are down, we can draw energy from them in order

to rise above the problem and negative state.

In the same way that being around negative people can affect you in a

negative way, being around happy and optimistic people can raise our

awareness, and help us move out of the un-resourceful state.

7. Gratitude Exercise

Find an uninterrupted space, and bring a notepad and pen with you. List

out (in as much detail) everything you are grateful for in your life, either

in the past, or present; either experiences, relationships, friendships,

opportunities or material possessions. Fill up the page, and use as many

pages as you have things to be thankful for. Be sure to thank your heart

and your body.

This is a simple, yet underestimated tool to help us focus our attention

on what matters. This exercise can also shift our state of mind from one

of a lower frequency to that of a higher frequency. It also helps us to

gain clarity and to remind ourselves that we have much to be thankful

for.

No matter how bad things get, we always, always have things to be

grateful for. If anything, we have the opportunity of life, in which we

have the freedom to grow, to learn, to help others, to create, to

experience, to love.

I’ve also found it particularly effective to add silent meditation for 5-10

minutes prior, and visualizing everything on your gratitude list after the

gratitude exercise. Try it for yourself!

8. Meditation

Meditation is training for the mind; to calm the noise in our mental

space, to lower our thought count, to draw out inner wisdom, and

mostly it helps us to recognize and remain anchored in our divine state.

Regardless of what is happening external to us, we have the capacity to

remain centered, in a state of acceptance, of flow, of peace, and of love.

When we are in this state, we are rational and have the clarity we need

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to handle any situation with grace, and with minimal stress on our body.

9. Breathing Relaxation Techniques

Most of us are shallow breathers, and air only stays in the top of our

lungs. Deep breathing exercises will get more oxygen into our brains,

and into the rest of our body. Try this:

Sit up straight in your chair, or stand up.

Loosen up clothing, especially if your stomach feels tight.

Inhale through your nose. Exhale through your mouth.

Put one hand on your abdominal area (over your belly).

When you inhale, feel your hand expanding as air is filled up in your

diaphragm.

When you exhale, feel your hand retracting to the initial placement.

Count in your mind the number of inhales and exhales, and

gradually level them off such that both take equal counts.

Slowly, add a count to your exhale.

Keep adding a count to your exhale until the count for exhales

doubles that of the count for inhales.

Repeat this breathing rhythm for 5 to 10 times.

Keep your eyes closed in silence for a few minutes afterwards.

10. Laughter!

We cannot laugh and be upset at the same time. When we make the

physical movement required to laugh or smile, we instantly feel light-

hearted and joyful.

Try it now: give me that beautiful smile of yours. I want a genuine and

large smile now! J How do you feel? Do you feel an instant jolt of joy?

Did you temporarily forget about your problems?

List out a series of movies that make you laugh and stock them up at

home. Or meet up with a humorous friend who can really get you

laughing. For my friend going through the divorce, I prescribed Episode

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10 of “Survivor Gabon”, he laughed until his stomach hurt and told me

the next day that he slept very well, without once thinking about the

negativity that would otherwise trigger anger.

11. Forgiveness

Photo: Cindy Loughridge

For my little vindictive rascals out there, I know the idea to forgive your

‘enemy’ sounds counter-intuitive. The longer you hold on to the grudge,

the more painful emotions you will experience, the more turbulence you

are putting on your body, the more damage you are inflicting on your

long-term health and wellness.

Unable to forgive someone is like drinking poison and expecting the

other person to die. And there’s no way around it.

12. Snap a Rubber Band

Wear an elastic/rubber band around your wrist, at all times. Every time

you find yourself having a thought that would lead to a downward

negative cycle, snap the rubber band. It might sting a little. But this

actually trains our mind to avoid triggering those thoughts. Pain is an

amazing motivator.

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13. Identify and Eliminate Your Triggers

Sit down and brainstorm a list of reminders and activities that will

trigger this negative emotion in us. It might be hearing the word

‘divorce’, or someone’s name, or going to a particular restaurant.

Commit to yourself to eliminate the mentioning of these triggers from

your life. If we know something will upset us, why would we bother

triggering it?

14. Identify What Anger Brings

List all the things that you’ve gained as a result of being angry. When

you’re done, go down this list and count the number of positive things

that are actually conducive to your wellbeing. By the way, “making the

other person suffer and feel pain” does not count as “conducive to your

wellbeing”.

This exercise helps us bring more awareness, rationality and clarity into

the situation.

15. Seek Closure. Solve the Problem

To the best of your ability, do not drag anything on for the sake of

“winning” or “being right”; it’s not healthy for anyone involved.

Just because we surrender to the external events and choose not to give

them any more attention, does not mean that we sit back passively to let

others step all over us.

Take action that will help you move onto the next step, and closer to

resolution. Be proactive and thoughtful. The faster you can get the

problem resolved, the quicker you can set yourself free, mentally.

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4.39 LEADERSHIP STYLES

There are a number of different approaches, or 'styles' to leadership

and management that are based on different assumptions and theories.

The style that individuals use will be based on a combination of their

beliefs, values and preferences, as well as the organizational culture and

norms which will encourage some styles and discourage others.

 Charismatic Leadership

 Participative Leadership

 Situational Leadership

 Transactional Leadership

 Transformational Leadership

 The Quiet Leader

 Servant Leadership

Additional research

 The Managerial Grid: Blake and Mouton's people-task balance.

 Lewin's leadership styles: Three original styles.

 Likert's leadership styles: from autocratic to participative.

 Six Emotional Leadership Styles: from 'Mr. Emotional Intelligence',

Daniel Goleman and friends.

Negative styles

There are some relatively common styles of management that are

anything but models of good leadership.

 Post-hoc Management: A poor, but common style.

 Micromanagement: Controls every detail.

 Seagull Management: Flying in, pooping on you and flying off again.

 Mushroom Management: Drop them in the poo and keep them in the

dark.

 Kipper management: Two-faced approach.

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Charismatic Leadership

Assumptions

 Charm and grace are all that is needed to create followers.

 Self-belief is a fundamental need of leaders.

 People follow others that they personally admire.

Style

The Charismatic Leader gathers followers through dint of personality

and charm, rather than any form of external power or authority.

The searchlight of attention

It is interesting to watch a Charismatic Leader 'working the room' as

they move from person to person. They pay much attention to the

person they are talking to at any one moment, making that person feel

like they are, for that time, the most important person in the world.

Charismatic Leaders pay a great deal of attention in scanning and

reading their environment, and are good at picking up the moods and

concerns of both individuals and larger audiences. They then will hone

their actions and words to suit the situation.

Pulling all of the strings

Charismatic Leaders use a wide range of methods to manage their

image and, if they are not naturally charismatic, may practice

assiduously at developing their skills. They may engender trust through

visible self-sacrifice and taking personal risks in the name of their

beliefs. They will show great confidence in their followers. They are

very persuasive and make very effective use of body language as well as

verbal language.

Deliberate charisma is played out in a theatrical sense, where the leader

is 'playing to the house' to create a desired effect. They also make

effective use of storytelling, including the use of symbolism and

metaphor.

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Many politicians use a charismatic style, as they need to gather a large

number of followers. If you want to increase your charisma, studying

videos of their speeches and the way they interact with others is a great

source of learning. Religious leaders, too, may well use charisma, as do

cult leaders.

Leading the team

Charismatic Leaders who are building a group, whether it is a political

party, a cult or a business team, will often focus strongly on making the

group very clear and distinct, separating it from other groups. They will

then build the image of the group, in particular in the minds of their

followers, as being far superior to all others.

The Charismatic Leader will typically attach themselves firmly to the

identify of the group, such that to join the group is to become one with

the leader. In doing so, they create an unchallengeable position for

themselves.

Alternative views

The description above is purely based on charisma and takes into

account varying moral positions. Other descriptions tend to assume a

more benevolent approach.

Conger & Kanungo (1998) describe five behavioral attributes of

Charismatic Leaders that indicate a more transformational viewpoint:

 Vision and articulation;

 Sensitivity to the environment;

 Sensitivity to member needs;

 Personal risk taking;

 Performing unconventional behaviour.

Musser (1987) notes that charismatic leaders seek to instil both

commitment to ideological goals and also devotion to themselves. The

extent to which either of these two goals is dominant depends on the

underlying motivations and needs of the leader.

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Discussion

The Charismatic Leader and the Transformational Leader can have

many similarities, in that the Transformational Leader may well be

charismatic. Their main difference is in their basic focus. Whereas the

Transformational Leader has a basic focus of transforming the

organization and, quite possibly, their followers, the Charismatic Leader

may not want to change anything.

Despite their charm and apparent concern, the Charismatic Leader may

well be somewhat more concerned with themselves than anyone else. A

typical experience with them is that whilst you are talking with them, it

is like being bathed in a warm and pleasant glow, in which they are very

convincing. Yet afterwards, ask the sunbeam of their attention is moved

elsewhere, you may begin to question what they said (or even whether

they said anything of significance at all).

The values of the Charismatic Leader are highly significant. If they are

well-intentioned towards others, they can elevate and transform an

entire company. If they are selfish and Machiavellian, they can create

cults and effectively rape the minds (and potentially the bodies) of the

followers.

Their self-belief is so high, they can easily believe that they are infallible,

and hence lead their followers into an abyss, even when they have

received adequate warning from others. The self-belief can also lead

them into psychotic narcissism, where their self-absorption or need for

admiration and worship can lead to their followers questioning their

leadership.

They may also be intolerant of challengers and their irreplaceability

(intentional or otherwise) can mean that there are no successors when

they leave.

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Participative Leadership

Assumptions

 Involvement in decision-making improves the understanding of the

issues involved by those who must carry out the decisions.

 People are more committed to actions where they have involved in

the relevant decision-making.

 People are less competitive and more collaborative when they are

working on joint goals.

 When people make decisions together, the social commitment to one

another is greater and thus increases their commitment to the

decision.

 Several people deciding together make better decisions than one

person alone.

Style

A Participative Leader, rather than taking autocratic decisions, seeks to

involve other people in the process, possibly including subordinates,

peers, superiors and other stakeholders. Often, however, as it is within

the managers' whim to give or deny control to his or her subordinates,

most participative activity is within the immediate team. The question

of how much influence others are given thus may vary on the manager's

preferences and beliefs, and a whole spectrum of participation is

possible, as in the table below.

< Not participative

Highly participative >

Leader

proposes

Team proposes

Autocratic

Joint decision Full delegation

decision,