Personal Coaching Techniques by Dean Amory - HTML preview

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Positive techniques (adaptive or constructive coping)

One positive coping strategy, "anticipating a problem...is known as

proactive coping." Anticipation is when one "reduce[s] the stress of

some difficult challenge by anticipating what it will be like and

preparing for how [one is] going to cope with it".

Two others are "social coping, such as seeking support from others, and

meaning-focused coping, in which the person concentrates on deriving

meaning from the stressful experience".

Keeping fit - "when you are well and healthy, when nutrition, exercise

and sleep are adequate, it is much easier to cope with stress" - and

learning "to lower the level of arousal...by relaxing muscles the message

is received that all is well" are also positive techniques.

Arguably, however, the best of all "the methods people use to cope with

painful situations...is humor! You feel things to the full...but you master

them by turning it all into pleasure and fun!"

While dealing with stress it is important to deal with your physical,

mental, and social well being. One should maintain their health and

learn to relax if they find themselves under stress. Mentally it is

important to think positive thoughts, value oneself, demonstrate good

time management, plan and think ahead, and express emotions. Socially

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one should communicate with people and seek new activities. By

following these simple strategies, one will have an easier time

responding to stresses in their lives.

Negative techniques (maladaptive coping or non-coping)

While adaptive coping methods improve functioning, a maladaptive

coping technique will just reduce symptoms while maintaining and

strengthening the disorder. Maladaptive techniques are more effective

in the short term rather than long term coping process.

Examples of maladaptive behavior strategies include: dissociation,

sensitization, safety behaviors, anxious avoidance, and escape

(including self-medication).

These coping strategies interfere with the person's ability to unlearn, or

break apart, the paired association between the situation and the

associated anxiety symptoms. These are maladaptive strategies as they

serve to maintain the disorder.

Dissociation is the inability of the mind to separate and

compartmentalize thoughts, memories, and emotions. This is often

associated with Post Traumatic Stress Syndrome.

Sensitization is when a person seeks to learn about, rehearse, and/or

anticipate fearful events in a protective effort to prevent these events

from occurring in the first place.

Safety behaviors are demonstrated when individuals with anxiety

disorders come to rely on something, or someone, as a means of coping

with their excessive anxiety.

Anxious avoidance is when a person avoids anxiety provoking

situations by all means. This is the most common strategy.

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Escape is closely related to avoidance. This technique is often

demonstrated by people who experience panic attacks or have phobias.

These people want to flee the situation at the first sign of anxiety.

Further examples of coping strategies include:

 emotional or instrumental support

 self-distraction

 denial

 substance use

 self-blame

 behavioral disengagement

 religion

 indulgence in drugs or alcohol.

Religious coping has been found to be the most common coping

response, with one study reporting that 17% use religion as a coping

response. Women mentioned religious coping more frequently than did

men.

Many people think that meditation "not only calms our emotions,

but...makes us feel more 'together'", as too can "the kind of prayer in

which you're trying to achieve an inner quietness and peace".

Low-effort syndrome or low-effort coping refers to the coping

responses of minority groups in an attempt to fit into the dominant

culture. For example, minority students at school may learn to put in

only minimal effort as they believe they are being discriminated against

by the dominant culture.

Historical psychoanalytic theories

Otto Fenichel

Otto Fenichel summarized early psychoanalytic studies of coping

mechanisms in children as "a gradual substitution of actions for mere

discharge reactions...[&] the development of the function of judgement"

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- noting however that "behind all active types of mastery of external

and internal tasks, a readiness remains to fall back on passive-receptive

types of mastery."

In adult cases of "acute and more or less 'traumatic' upsetting events in

the life of normal persons", Fenichel stressed that in coping, "in

carrying out a 'work of learning' or 'work of adjustment', [s]he must

acknowledge the new and less comfortable reality and fight tendencies

towards regression, towards the misinterpretation of reality", though

such rational strategies "may be mixed with relative allowances for rest

and for small regressions and compensatory wish fulfillment, which are

recuperative in effect".

Karen Horney

In the 1940s, the German Freudian psychoanalyst Karen Horney

"developed her mature theory in which individuals cope with the

anxiety produced by feeling unsafe, unloved, and undervalued by

disowning their spontaneous feelings and developing elaborate

strategies of defense." She defined four so-called coping strategies to

define interpersonal relations, one describing psychologically healthy

individuals, the others describing neurotic states.

The healthy strategy she termed "Moving with" is that with which

psychologically healthy people develop relationships. It involves

compromise. In order to move with, there must be communication,

agreement, disagreement, compromise, and decisions. The three other

strategies she described - "Moving toward", "Moving against" and

"Moving away" - represented neurotic, unhealthy strategies people

utilize in order to protect themselves.

Horney investigated these patterns of neurotic needs (compulsive

attachments). Everyone needs these things, but the neurotics' need

them more than the normal person. The neurotics' might need these

more because of difficulties within their lives. If the neurotic does not

experience these needs, he or she will experience anxiety.

The ten needs are:

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1.

Affection and approval, the need to please others and be liked

2.

A partner who will take over one's life, based on the idea that love

will solve all of one's problems

3.

Restriction of one's life to narrow borders, to be undemanding,

satisfied with little, inconspicuous; to simplify one's life

4.

Power, for control over others, for a facade of omnipotence, caused

by a desperate desire for strength and dominance

5.

Exploitation of others; to get the better of them

6.

Social recognition or prestige, caused by an abnormal concern for

appearances and popularity

7.

Personal admiration

8.

Personal achievement.

9.

Self-sufficiency and independence

10. Perfection and unassailability, a desire to be perfect and a fear of

being flawed.

In Compliance, also known as "Moving toward" or the "Self-effacing

solution", the individual moves towards those perceived as a threat to

avoid retribution and getting hurt, "making any sacrifice, no matter

how detrimental." The argument is, "If I give in, I won't get hurt." This

means that: if I give everyone I see as a potential threat whatever they

want, I won't be injured (physically or emotionally). This strategy

includes neurotic needs one, two, and three.

In Withdrawal, also known as "Moving away" or the "Resigning

solution", individuals distance themselves from anyone perceived as a

threat to avoid getting hurt - "the 'mouse-hole' attitude...the security of

unobtrusiveness." The argument is, "If I do not let anyone close to me, I

won't get hurt." A neurotic, according to Horney desires to be distant

because of being abused. If they can be the extreme introvert, no one

will ever develop a relationship with them. If there is no one around,

nobody can hurt them. These "moving away" people fight personality,

so they often come across as cold or shallow. This is their strategy. They

emotionally remove themselves from society. Included in this strategy

are neurotic needs three, nine, and ten.

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In Aggression, also known as the "Moving against" or the "Expansive

solution", the individual threatens those perceived as a threat to avoid

getting hurt. Children might react to parental in-differences by

displaying anger or hostility. This strategy includes neurotic needs four,

five, six, seven, and eight.

Hartmann

Heinz Hartmann focused on the adaptive progression of the ego

"through the mastery of new demands and tasks". In his wake, ego

psychology further stressed "the development of the personality and of

'ego-strengths'...adaptation to social realities".

Object relations

Emotional intelligence has stressed the importance of "the capacity to

soothe oneself, to shake off rampant anxiety, gloom, or

irritability....People who are poor in this ability are constantly battling

feelings of distress, while those who excel in it can bounce back far

more quickly from life's setbacks and upsets". From this perspective,

"the art of soothing ourselves is a fundamental life skill; some

psychoanalytic thinkers, such as John Bowlby and D. W. Winnicott see

this as the most essential of all psychic tools."

Object relations theory has examined the childhood development both

of "[i]ndependent coping...capacity for self-soothing", and of "[a]ided

coping. Emotion-focused coping in infancy is often accomplished

through the assistance of an adult."

Gender differences

Gender differences in coping strategies are the ways in which men and

women differ in managing psychological stress. There is evidence that

males often develop stress due to their careers, whereas females often

encounter stress due to issues in interpersonal relationships. Early

studies indicated that "there were gender differences in the sources of

stressors, but gender differences in coping were relatively small after

controlling for the source of stressors"; and more recent work has

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similarly revealed "small differences between women's and men's

coping strategies when studying individuals in similar situations."

In general, such differences as exist indicate that women tend to

employ emotion-focused coping and the "tend-and-befriend" response

to stress, whereas men tend to use problem-focused coping and the

"fight-or-flight" response, perhaps because societal standards

encourage men to be more individualistic, while women are often

expected to be interpersonal. It is however also important to note that

the strictly genetic component of these differences is still debated, and

that gender preferences for coping strategies are the result of social

conditioning and child-rearing: for instance, males are often

encouraged to be independent, while females are expected to comply,

which may influence each gender's choice of coping mechanism.

Maladaptive

Both men and women sometimes employ maladaptive mechanisms,

such as avoidance and self-punishment, to handle daily hassles. Stress

is often a primary factor in models of illness and disease; and research

has shown that people under extreme amounts of stress often exhibit

cognitive deficits, illness, increased levels of depression and anxiety,

lower self-esteem, bad health, and lack of sleep.

However, college students of both genders who employ problem-

solving strategies have better health and increased self-esteem.

Hormones

Hormones also play a part in stress management. Cortisol, a stress

hormone, was found to be elevated in males during stressful situations.

In females, however, cortisol levels were decreased in stressful

situations, and instead, an increase in limbic activity was discovered.

Many researchers believe that these results underlie the reasons why

men administer a fight-or-flight reaction to stress; whereas, females

have a tend-and-befriend reaction. The "fight-or-flight" response

activates the sympathetic nervous system in the form of increased

focus levels, adrenaline, and epinephrine.

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However, the "tend-and-befriend" reaction refers to the tendency of

women to protect their offspring and relatives. Although these two

different reactions are generally associated with their respected

genders, one should not assume that females cannot implement a

"fight-or-flight" behavior or that males cannot implement a "tend-and-

befriend" behavior.

Source:

http://en.wikipedia.org/wiki/Coping_%28psychology%29

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3.37 DIAGNOSING

Use this diagnosis checklist and tailor the coaching techniques to match

the coachee’s unique improvement strengths and weaknesses. It is

recommended that you should ask the coachee to complete the

checklist themselves and then discuss the list together.

A diagnosis checklist will enable you to clarify improvement learning

priorities, avoid cop out and, use the techniques in this book as the

foundation for the coaching process. As a result of using this technique

you will be able to improve your awareness of how to best assist your

coachee.

BELOW IS A DIAGNOSIS CHECKLIST TO DETERMINE HELP AND

IMPROVEMENT PRIORITY NEEDS

The purpose of this simple checklist is to enable you to rate the

coachee’s strengths and weaknesses. This checklist is taken from

Dennis Martin’s ebook, "My Future, My Choice".

(http://www.i-choose-self-improvement.com/index.html)

Using it will enable you to match the techniques to the coachee’s

particular needs and priorities.

If you do not like the terms strengths and weaknesses, there is nothing

absolute or judgmental about the terms “strengths and weaknesses”, as

all ratings are relative (to coachee’s potential).

If you prefer, think of strengths as those areas that you see the coachee

doing well or very well and of weaknesses as areas that you believe

they can do better or improve.

This checklist is not exhaustive, or a scientific measurement of

anything, but it will give you a broad picture of how you see the

coachee (or, if completed by the coachee, how they see themselves)

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How to use the self-rating Diagnostic Checklist.

Since completing the checklist will undoubtedly require some time, the

self-rating Diagnosis can be performed by the coachee as a homework

or assignment, and be finetuned after evaluation by the coach.

It is easy to do and involves three steps:

Ask coachee too:

1. consider the questions for each of the techniques (they may want to

write down their thoughts to help them arrive at a self-rating)

2. ask coachee to give themselves a rating from 0 (a major weakness) to

10 (a major strength).

3. once they have completed the self-ratings for all the techniques,

transfer them onto the overall summary sheet.

This is not a test and there are no right or wrong answers, just self

opinions. Raising their self awareness in this way will boost their self

improvement on many levels, including the meaning of their

circumstances, what they are doing and how to make life better

(identified by Viktor Frankl as key elements of motivation and survival

in his amazing book, "Man's Search for Meaning").

Coachees should be honest with themselves in this self diagnosis to

create the best self improvement and change opportunities.

1. Your self-image and self esteem:

* what is the most important statement you can make about yourself?

* how would you describe yourself to another?

* what do you think and feel about yourself?

* how well do you like, respect and value yourself?

Rate yourself from 0 (major weakness) to 10 (major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of your self help self improvement opportunities for change.

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2. How proactive are you?

* how good are you at making things happen rather than just reacting

to things after they have happened?

* how well do you take responsibility and ownership for your

behaviour?

* do you think mainly in terms of possibilities or limitations?

* how easy do you find it to show initiative?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur to you from this self

diagnosis in terms of your self help personal development

opportunities for change.

3. Are you a brilliant learner?

* do you keep a journal or learning log?

* how well do you seek feedback from others about your behaviour?

* how easily do you accept feedback and learn from it?

* do you question things and look for alternative meanings?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of your self help and self improvement opportunities for change.

4. Are you programmed for success?

* are you able to relax at will?

* do you have negative emotional baggage from the past?

* do you deliberately visualise yourself succeeding?

* do you have a lot of fun in everything you do?

* are you often manipulated by others?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur to you from this self

diagnosis in terms of your self help opportunities for change and

personal development.

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5. How do you see your world?

* how do you react when someone disagrees with you?

* do you see it as a problem or an opportunity?

* would you describe yourself as highly judgemental?

* would you describe yourself as tolerant?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of your self help self improvement opportunities for change.

6. are you powerful?

* how good are you at influencing others?

* would you describe yourself as a good role model for others to follow?

* how willingly do you share information with others?

* would you describe yourself as an expert at what you do?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur to you from this self

diagnosis in terms of self help personal development opportunities for

change.

7. Are you a great communicator?

* how good a listener are you?

* do you ask great questions?

* are you good at summarising what others say?

* how good are your communication skills?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of self your help self improvement opportunities for change.

8. Do you handle conflicts well?

* how well do you keep your emotions under control?

* do you have a short fuse?

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* do you run away from disagreement?

* are you good at calming down others?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur to you from this self

diagnosis in terms of your self help and self improvement opportunities

for change.

9. Are you a good persuader?

* do you find it easy to persuade others to your point of view?

* are you easily convinced by others?

* are you easily put off if someone says, “no”?

* do you take things personally (especially, “no”)?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of self help self improvement opportunities for change.

10. Do you set goals for yourself?

* have you written down your key goals?

* do you use your goals to motivate and ensure action?

* have you prioritised your goals?

* do you regularly reset your goals?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of your self help personal development opportunities for change.

11. Are you good at persevering?

* do you give up easily?

* are you good at overcoming barriers?

* are you easily disheartened?

* are you passionate about achieving?

Rate yourself from 0 to 10 (major weakness to major strength)

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Capture any immediate thoughts that occur to you from this self

diagnosis in terms of your self help self improvement opportunities for

change.

12. Are you good at solving problems & making decisions?

* do you find the same problems keep re-occurring?

* are you good at making changes to solve problems?

* are you good at making decisions?

* do you take effective action?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur from this self diagnosis in

terms of self help self improvement opportunities for change.

13. Are you good at managing change & uncertainty?

* do you find it easy to respond positively to change?

* do you handle ambiguity easily?

* how comfortable are you feeling uncomfortable?

* do you need to have things certain?

Rate yourself from 0 to 10 (major weakness to major strength)

Capture any immediate thoughts that occur to you from this self

diagnosis in terms of your self help personal development

opportunities for change.

After having taken a look in the mirror and having evaluated their

personal strengths and weaknesses, coachees should proceed to the