In one such occurrence in 1961, an alarm
performed a background check on the man.
response was received in the Central Station of
The check revealed he was a convicted sex
SERVICES
Smith Detective Agency in the early hours of
offender. After the manager notified the patrol-
the morning. The Dallas Police, who were also
man and the police officer of his discovery,
notified, and the Smith Detective patrolmen
the police brought the man in for questioning.
arrived at the scene just four minutes later.
The investigation uncovered a photo of the
Upon arrival, Smith patrolmen noted the
suspect using the ATM card of one of the girls
front door was broken open. Police entered
he had assaulted. With DNA and fingerprint
the building and apprehended two perpetra-
evidence, along with a witness description of
tors. The Smith patrolmen remained on
the man’s car, police arrested him. Tied to a
premises waiting for the arrival of the
number of rapes in the area, he was tried and
property owner, while the police took the
convicted for his crimes.
burglars to jail. The alarm response, arrest
More recently, in 2013, The Village was
and report took place in only thirty minutes.
named one of the safest neighborhoods in East
In another incident, while on foot patrol of
Dallas because of Smith Protective Services,
a complex for which Smith provides security,
according to a Dallas Morning News analysis.
the officer noticed a man matching the
Providing exceptionally personalized service
description of a serial rapist who had
is the hallmark of the Smith family’s security
been assaulting women in the area. The man
business. When its founder, George Smith, was
was unsuccessfully attempting to get into a
a detective in the Dallas Police Department,
bedroom window.
local merchants requested him by name to
Upon confirming that his backup had
assist in their fraud and theft related cases.
arrived, the officer approached the man
As the community of Dallas grew, George
who then attempted to flee
reasoned the demand for security would grow
the scene. Despite the man
as well. In 1903 he and his wife Mary estab-
being combative, Smith
lished Smith Nightwatch. As the night watch-
officers successfully appre-
man service progressed, additional divisions
hended him. The police
were added to include private detectives, as
were alerted and arrived at
well as burglar and fire alarm services.
the scene.
In time, George and Mary’s four children—
The suspect provided
George, Jr., Andrew, Hurley and Janice—each
identification, and explained
took their place in the business. As Dallas
to police’s satisfaction why
continued to grow and prosper, so did the
he was attempting to force
company. During Prohibition and the Great
the window. He further
Depression, companies relied on the Smith
explained that he was a local
family to provide their security.
Eventually, George, Jr., and Hurley divided
the Smith Nightwatch business divisions
among them, while Andrew pioneered some-
thing new. While serving in the U.S. Coast
Guard during World War II, Andrew was
introduced to the use of polygraph. Following
the war, he attended the Keeler Polygraph
Institute in Chicago. In the early 1950s he
started one of the country’s first commercial
polygraph companies. A savvy marketer,
Andrew did not brand the polygraph as a
D A L L A S C O U N T Y : A 2 1 s t C e n t u r y M o s a i c 126
“lie detection” service, but instead
identified it as “truth verification.”
Truth Verification, Inc., grew into
the largest polygraph company in
the world at that time.
As Andrew’s company pros-
pered, Hurley retired and sold
the Nightwatch and patrol opera-
tions—which now offered fire
extinguisher and janitorial servic-
es—back to Andrew. The new
company formed by reacquisition
was called Smith Protective
Services, Inc. Before Andrew’s
passing in 1976, he had opened
branches in Fort Worth, San
Antonio, Houston and Austin.
Two of Andrew’s sons, Clayton
and Mark, continue to manage the
business today. Under their lead-
ership, Smith Protective Services
divested itself of the alarm, fire
extinguisher and janitorial services divisions.
The polygraph industry was effectively
dismantled by Congress when it limited
polygraph for employment screening to
government employees only. Changing with
the times, Clayton and Mark have since
replaced those enterprises with a digital
security and access control division. They
have also added the first staffing agency,
Smith Personnel Solutions, to be merged with
a protection agency.
Headquartered in Dallas, the company cur-
rently has three divisions serving its clients:
• Smith Protective Services provides a full
range of security officer and patrol services
to government facilities, commercial real
than 2,500 employees, the company has a
estate, multifamily communities, and more.
number of clients that have remained loyal to
• Smith Personnel Solutions provides tempo-
Smith for fifty years.
rary, temp-to-hire and direct hire staffing
Recently, Clayton and Mark began the
for light industrial, assembly, warehouse,
process of passing ownership of the company
clerical, and administrative fields.
to their children, Aaron, Kimberly, Alex and
• Smith Electronic Security provides the latest
Elliott. The Smith family business has earned
technology in video surveillance, access con-
its reputation by serving its clients with
trol, and alarm solutions for their customers.
distinction. The company’s ability to deliver
Smith operates five security branches, one
consistent results—generation after genera-
each in Dallas, Fort Worth, Austin, San Antonio
tion—distinguishes them as part of the
and Houston. It also operates four staffing
exclusive three percent of family-owned
branches, one each in Dallas, Fort Worth,
businesses that successfully transition to a
Cleburne and Grand Prairie. Employing more
fourth generation.
D A L L A S C O U N T Y P A R T N E R S
1 2 7
GRAND PRAIRIE
Founded in 1863 by Alexander MacRae
Growth steadily continued, with a boom in
Dechman, Grand Prairie began as a stagecoach
the 2000s resulting in a new home being built
stop between Dallas and Fort Worth. In the early
every four hours and being named a fastest
1870s, to assure the town’s survival, Dechman
growing city in the nation in 2005. And, in 2008
gave every other lot on Main Street to the Texas
the city’s park system won “best in the nation”
& Pacific Railroad to ensure a depot was built
status from the National Recreation and Parks
downtown. The railroad began running through
Association. By 2013, Grand Prairie’s popula-
Above: Voters approved a quarter-cent sales
town in 1876, bringing prosperity with it.
tion had grown to a little more than 178,000.
tax for continual park improvements to
The need for local rules pushed residents to
With citizens having approved sales taxes to
ensure an active lifestyle and high quality
vote for incorporation in 1909. Since then,
pay for street improvements, park improvements
of life. The city’s parks system earned the
Grand Prairie has grown from a hamlet of
and public safety, Grand Prairie’s quality of life
“best in nation” Gold Medal Award from the
1,107 in 1910 to the fifteenth largest city in
gets top marks in citizen surveys year after year.
National Recreation and Parks Association.
Texas and seventh largest in the Dallas-
From the thunder of Thoroughbreds at Lone Star
Ft. Worth area in 2013. The fastest growth
Park Class I Racetrack to the roar of applause at
Below: Thoroughbreds began racing at
came with the arrival of North American
Verizon Concert Theatre, the laughter of families
Lone Star Park in 1997.
Aviation in 1941 when workers built 20,000
at Lake Joe Pool to the squeals of treasures
planes during World War II. In ten years, the
found at the Grand Prairie Premium Outlet Mall,
Bottom: Lake Joe Pool opened in 1989.
town grew from 1,500 to 15,000.
Grand Prairie enjoys an active, outdoor lifestyle.
More than 10 million visitors a year enjoy
the many tourist attractions, concerts, events
and activities all over town, including Traders
Village, Farmers Market, the AirHogs (an inde-
pendent, AA-level, professional baseball team),
Ripley’s Believe It Or Not!, the Palace of Wax,
the historic Uptown Theater, Prairie Lights
drive-through holiday light display, and the
campgrounds at Loyd Park on the lake.
Crisscrossed by Interstates 20 and 30, State
Highways 161 and 360, and Spurs 12 and 303,
getting here from anywhere is easy. Just min-
utes from DFW Airport, downtown Dallas or
downtown Fort Worth, Grand Prairie is ideally
located for fast and easy access, one of the
many reasons Grand Prairie is a business mecca
featuring the nation’s largest planned industrial
park, the Great Southwest Industrial District.
Known for its can-do, friendly attitude,
families who have lived here for generations
welcome newcomers who move to Grand
Prairie for the same reasons the natives do not
leave—location and hometown atmosphere.
A city of promise, a city of growth, a city
of location, Grand Prairie continues into the
future on its path of success. Visit gptx.org
for more information.
D A L L A S C O U N T Y : A 2 1 s t C e n t u r y M o s a i c 128
With a diverse population of more than
through the Irving Economic Development
C
216,000 residents, the City of Irving is truly
Partnership (IEDP). The partnership consists
ITY OF IRVING
an international city. Strategically located
of public and private investors and is
in the center of the Dallas-Fort Worth
overseen by the Greater Irving-Las Colinas
Metroplex, Irving provides an outstanding
Chamber of Commerce—Texas’s first nation-
quality of life.
ally accredited 5-star Chamber which
works to advance, create and pro-
mote economic development for
more than 9,000 business and
community organizations.
Economic development in Irving
is expected to increase dramatical-
ly with the addition of nearly
$6 billion in newly planned invest-
ments: 5.9 million square-feet of
commercial and residential space,
12,000 residential units, 1,000
hotel rooms, 30,000 new residents,
15,000 new jobs and 8 million
The city is home to cultural venues for
annual visitors. In addition, Irving was recent-
visual and performing arts, North Texas’s
ly ranked number three for tech startups per
largest office park, renowned golf courses and
capita in the United States by American
excellent educational systems, making it a great
Express through research conducted by
place to live, work, play and raise a family.
SizeUp.com.
Irving is the first city in Texas and
the second in the nation to earn the
Malcom Baldrige Quality Award.
Irving residents enjoy nationally
recognized educational systems, a
host of employment opportunities in
a thriving business environment
and one of the most comprehensive
transportation systems in the nation,
which provides easy access to a
multitude of cultural, recreational,
shopping and dining experiences.
Irving boasts numerous residential
selections with intricate parks and trail
Irving’s unique public art draws in visitors
systems, from century-old historical neigh-
from around the world. The Mustangs of
borhoods to new and vibrant planned
Las Colinas, the world’s largest equestrian
communities, such as Las Colinas and
sculpture with nine larger-than-life bronze
Valley Ranch, which have gained national
mustangs, creates a breathtaking view at
attention. Las Colinas is also home to beauti-
Williams Square Plaza. Atop Bluebonnet Hill
ful championship golf courses—including
at State Highway 114 and Rochelle Road,
the Tournament Players Course at the Four
the Marble Cow Sculpture, a herd of five
Seasons where the HP Byron Nelson
sculpted cows, pays tribute to the community’s
Championship is hosted annually—as well as
ranching heritage.
several private country clubs.
A progressive North Texas community,
Five Fortune 500 companies operate global
Irving is the place to start a business, put
headquarters in Irving, and the city continues
down roots for your family, host an event,
to showcase impressive accomplishments
or enjoy a weekend getaway.
D A L L A S C O U N T Y P A R T N E R S
1 2 9
As the area’s leading membership-
DALLAS
driven business organization, the
Dallas Regional Chamber is leading
REGIONAL
the Dallas region to become the most
economically prosperous region and
the most desirable place to live and
CHAMBER
work in the United States.
For more than 100 years, the
Chamber has focused on economic
development and has been commit-
ted to promoting an entrepreneurial
and innovative culture. The organi-
zation is responsible for bringing
Southern Methodist University to
Dallas in 1911, successfully lobby-
ing for the 11th Federal Reserve
System district to come to Dallas in
1913 and providing land for an
aviation field that would become
Love Field in 1917. In the years that
Above: The Dallas Regional Chamber was
followed, the Chamber also played
formed in 1909 when four Dallas business
a part in bringing the State Fair of
groups merged. Today, the Dallas Regional
Texas, UT Southwestern, the Dallas County
AT&T, Cisco, Comerica, Copart, Deloitte,
Chamber works collaboratively throughout
Hospital District and mass transit to the
Fidelity Investments, Fluor, Golden Living,
the region.
region, helping to make Dallas a fantastic
Texas Instruments and many, many more.
place to live, work and play.
Looking towards the future, the Chamber
Below: The Dallas Regional Chamber, the
Today, the Dallas Regional Chamber works
is building on the foundation laid by a suc-
region’s leading membership driven business
diligently to help make the region more
cessful history, actively pursuing initiatives
organization, has over 2,100 members
prosperous. The organization is actively
designed to continue to support and grow a
representing all facets of the North Texas
recruiting companies to move to or expand
vibrant local business community. Leadership
business community, including sole
in the area in order to boost job and GDP
and networking programs empower members
proprietors, small and medium-sized
growth and drive the economy. The
to excel, public policy initiatives amplify
businesses and large corporations,
Chamber’s recent economic development
the voice of business and entrepreneurial
as well as academia and other nonprofits.
initiatives have helped secure one of three
initiatives expand Dallas’ reputation as a
The Chamber is committed to providing
U.S. Patent Office satellite locations for
leader in innovation.
our members with the resources they need
downtown Dallas, and supported the reloca-
The Dallas Regional Chamber is dedicated
for their business to excel.
tion or expansion of companies such as
to enabling the business community to work
together to solve public policy issues and drive
meaningful change throughout the region.
The organization and its members continue to
advocate for business-friendly laws and regu-
lations at the local, state and national levels
to ensure companies and their employees
thrive, and work diligently with the education
community to ensure students graduate with
the skills needed to succeed and businesses
have access to talented employees.
The future is bright in Dallas and you
belong here. To learn more, please visit
www.dallaschamber.org or call the Dallas
Regional Chamber at 214-746-6600.
D A L L A S C O U N T Y : A 2 1 s t C e n t u r y M o s a i c 130
FIRST PRESTON HT
After a decade of changing economic
than a million offers; and LenderCenter®, the
cycles, declining values across the country for
first electronic property preservation solution
commercial and residential assets, and a
in use by sixty financial institutions managing
major downturn in the real estate industry,
three million government-insured properties.
forward-thinking Nancy Tartaglino Richards
Headquartered in Dallas, the woman-
had an epiphany.
owned business has become a well-respected
On February 14, 1988, she formed First
leader in the real estate industry. The compa-
Preston HT, the first in a family of companies
ny’s reputation is based on exemplary service
that includes First Preston Management, Inc.
and intelligent technologies, a unique combi-
and HomeTelos, LP, all with the goal of
nation that has positioned her companies well
helping to turn the downward trend around.
for the future. “Over the past two decades, we
And, turn it around, she has.
have watched the changing economic cycles;
Since the company’s founding twenty-five
and, we have continued to create innovative
years ago, First Preston HT has become one of
solutions to achieve the best outcomes for
the largest residential asset management and
clients with large portfolios of real estate
real estate technology firms in the United
assets,” says Richards.
States. To its record, First Preston HT has sold
An important principle for Richards is
more than 440,000 properties for clients by
giving back to the community and helping
combining exemplary services and innovative
young entrepreneurs. Through the company’s
technology. Basically, the company creates
“We Care” and community outreach effort,
customized solutions, managing large portfo-
it partners with local nonprofits such as
lios of real estate assets owned by government
the Dallas Women’s Foundation and Habitat
agencies, financial institutions, and real estate
for Humanity. She and her business partner,
investors. In addition, it has developed and
Lisa Barrentine, endowed the Richards
patented several industry-specific technolo-
Barrentine Business Plan Competition under
gies that helped streamline the industry.
the TCU Values and Venture Program, an
Among the patents are HomeTracker®, the
international competition for undergraduate
first online, end-to-end workflow and asset
entrepreneurs establishing self-sustaining
management system for the Real Estate
business with meaning.
Owned (REO) industry, currently utilized by
Today, the company manages 35,000
some 45,000 vendors in the industry;
assets annually for financial institutions,
BidSelect®, the first combination of an online
portfolio investors and government agencies,
real estate marketplace with customized offer
directing a vendor network of 11,000
management workflow, used to sell 200,000
listing brokers, appraisers and property
properties, and to generate and review more
management professionals.
D A L L A S C O U N T Y P A R T N E R S
1 3 1
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