When choosing a Forex broker or platform, there are many different considerations to think about, and a lot of questions to ask each of them. Those raised in this chapter are presented as a guide you should use in your search for the right broker or platform for you. Please note that some of the answers below refer to the terms offered by the Easy-Forex™ Trading Platform.
We believe that a skilled and well informed trader is a better trader, for both the trading platforms and the individual traders.Is anybody there? Are there real people behind the phone (or the e-mail box)? Do I have a one-on-one relationship with an individual who knows my account and is able to provide continuity of service online?
Expert Easy-Forex™ team members are available to you at all times, anytime. Moreover, you have your own Account Service Manager working closely with you, while dealing room services are offered to you by expert Forex dealers. You may speak with us by phone, by e-mail, or over the advanced online CHAT system that we operate. Depending on your location, you can also visit an Easy-Forex™ regional office to meet in person. Yes, it's internet, but we are real, and we take it personally.
Live training and one-on-one help
Do they offer professional assistance and tools?
Easy-Forex™ offers background information for the Forex market, a GuidedTour, seminars, one-on-one training, CHAT, telephone support, as well as other assistance tools, including technical support. You are never left alone to trade without help, whenever you want it. Moreover, your personal Account Service Manager will guide you live on your first trading steps, to help you get acquainted with the Easy-Forex™ system, and will answer all of your technical questions.
Guaranteed Rates and Stop-LossEasy-Forex™ guarantees your exact Stop-Loss rate by using the latest technologies. We are committed to the principle that you will never lose more than the margin risked by the Stop-Loss rate you choose.
The same principle holds true for any Take-Profit rate you set: your deal will close automatically on the exact Take-Profit rate you define.It is highly important that you know that, due to the nature of the forex global market, 100% guarantee to pre-set rates is impossible. Such may occur under highly volatile market conditions, where other parties to the Forex trade (e.g. – the trader, the platform, the liquidity provider, etc.) are unable to execute specific rates, or specific rate range, due to conditions that are beyond their control.
Simply put: Easy-Forex™ makes any and all efforts to guarantee the rates, when it is able to doing so, unless market conditions prevent delivering the rate selected.
No software downloadIs the internet platform friendly and easy to use? Do I need to download any software? Can I begin trading immediately, and am I restricted to a specific computer terminal?
Easy-Forex™ Trading Platform was the first, and may be the only, Forex platform that enables users to start trading immediately.Am I bound to wait for banking hours, or can I deposit trading margins with my credit card? Will I miss an opportunity if I decide to change the margins in the middle of the night? When I profit, can I withdraw the profits to my credit card account?
Easy-Forex™ was the first, and may be the only, Forex platform that allows you to fund your account with your credit card (or PayPal, or Western Union, and others), so you can start trading immediately, regardless of banking work days or hours. Easy-Forex™ cares about protecting your credit card security and your privacy to the highest standard. To achieve that, we use the latest technologies and comply with all relevant regulations.
Profits withdrawn can, of course, be transferred back to the source of your original deposit (i.e., your credit card account).
With Easy-Forex™, the answer is “Yes”. There is no software to download, and you have the option of using your credit card to deposit the margin required to trade. Please note that due to security measures aimed at protecting you, the scope of deals during the first week of trading with EasyForex™, is limited. This restriction will be removed after making phone contact with our team.
Banks are closed at nights, weekends and holidays. Margin trading with as little as US$50
What is the lowest amount I can risk?
The Easy-Forex™ system enables you to trade with very small amounts if you wish: you can start using Easy-Forex™ with as little as $50. No bank (that we know of) offers such an opportunity. Starting to trade with such small amounts is the best way to get acquainted with the Forex marketplace. “Demo” accounts, which are offered by many but not by Easy-Forex™, allow you to trade only imaginary money. Consequently, you are unlikely to trade in the same way you would with your own real money, thus minimizing the value of such accounts as a learning tool. By trading, instead, with very small amounts of your money, you familiarize yourself with the system, and are free to increase your level and scope of activity at your own pace as your confidence and experience grow.
Freeze the rate you seeUnlike any other trading platform today, Easy-Forex™ offers you the ability to freeze an exchange rate for a few seconds, regardless of rate movements. This means that the rate you see and freeze is the rate you get if you proceed with the deal. During a “freeze”, the Forex market could change, but you are guaranteed the rate you have frozen.
Commissions? Fees? Spreads?
No hidden costs With Easy-Forex™, you pay no commissions for the deals you make (see our Spreads and Commissions page onboard our website). Easy-Forex™ acts as a market maker, and makes its earnings from the spreads that are embedded in the currency rates. In the "Day-Trading" zone you may roll over your positions to the next day for a renewal fee. There are no charges for profit withdrawals or deposits. Moreover, Easy-Forex™ does not levy its side of bank costs onto the trader. Easy-Forex™ performs withdrawal transactions at mid-rate value: when you want to take profits from a deal involving a currency other than your operating currency, Easy-Forex™ converts at an average of the current high and low rates. Some platforms charge the high rate to generate an additional revenue stream.
Security and Safety• Ensuring authorized access only. Easy-Forex™ uses two layers of top class firewall: one at the server level and one at the application level;
• Using an advanced SSL by VeriSign for user authentication and data transfer;
• Separating the application servers (the servers that handle our clients' online activity) from transactional information which is stored on a different data server;
• Locating two different farm servers separately for data recovery, integrity and replication. Data has to be synchronized in both locations, thus cannot be tampered with. All the information on the servers is encrypted when stored;
• The physical security of each server farm is very high. Armed guards are on location 24 hours a day, and access to the premises is strictly forbidden except for authorized personnel.
To get personal assistance and free training, The spreads and other terms in our site assume deals of small and up to medium volumes. If you are a frequent trader dealing in larger volumes, we offer you a tailor-made account to suit your exact needs (spreads, leverage ratio, mobile-phone alerts, etc.). Contact us by e-mail or phone to obtain your special trading terms.
Competitive spreads
How many "pips" are offered in the spread?
The spreads on our site assume deals of small and up to medium volumes. If you are a frequent trader dealing in larger volumes, we offer tailor-made accounts to suit your exact needs (spreads and leverage).
Live, real-time streaming quotesAre the rates presented the most current? Is the information presented in my account status window updated at the same time so my position is always current?
The Easy-Forex™ high-edge system uses the latest highly sophisticated and advanced technologies in order to offer you up-to-the-second quotes. You may check your accounts and positions in real time, you may do so 24 hours a day, and make a deal based on real-time information. Easy-Forex™ believes it is highly important for you to be able to control your funds whenever you wish, and base your deals on real-time information. That is the level of service we are committed to providing to our clients.
Refer-a-friend incentive programOf course. HOWEVER: this depends on the user’s country of residence and jurisdiction. Such program may be implemented in several world regions, where in other regions it may not be offered. Please check with your account sales manager!.
Being an Easy-Forex™ user, you are entitled to cash and other bonuses for referrals. Your regional Easy-Forex™ office can provide details.You can also benefit by joining forces with the trading platform via IB (Introducing Broker) programs, and Internet-Affiliate programs. Easy-Forex™ rewards performance in these programs, providing online access to its business partners. When it comes to Forex affiliate programs, Easy-Forex™ is number one in the world (by number of Forex-Affiliates enrolled, as well as by commissions paid to them).
Business partners and reputationEasy-Forex™ works only with organizations with the highest reputation in their fields. This applies to all areas, including the provision of liquidity, data security, external auditing and others: click on their logos on our homepage to learn about our partners or read the ABOUT section. We are proud to join forces with the best! To name just a few, Easy-Forex™ works closely with UBS, the world-leading Swiss bank to provide liquidity; with RBS (the Royal Bank of Scotland); with StreamLine (world leading credit card clearing house); with PWC as our external auditors; with Reuters, our major online data provider; with VeriSign, for our data and transaction security; and others of similar reputation.
Full control with online accessUsing any computer connected to the internet, anywhere on the globe, registered traders can access the Easy-Forex™ system. In case you have technical difficulties - relating to old versions of PC hardware or software - please read our TECHNICAL SUPPORT section (linked at the bottom of our homepage), or contact us by e-mail, phone or chat to get online technical support.
Full TransparencyYes. You may check the value of your position at any time, as well as see historical data (transactions and deals) with the click of a button. Moreover, you may generate "scenarios" ("what-if?") with possible rates at your position, in order to see if you are in a gain or loss.
When logic dictates, you can control greed.